1 Filtered Review of Yard House

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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thetravelingvegan

Points +1171

Vegan
20 Jun 2022

Kitchen and service slow

The first sign was when there was a line outside of the restaurant, but once we got in the restaurant is empty. OK, maybe it’s the lunch rush. So to save time we sat at the bar. A heavily masked black girl came to us after a long while as if we were bothering her by being there. Attitude right off the bat. We’ve been here for a week and we understand the tourist vibe. Our expectations are reasonable. But This was over the top. The guy next to me was here for a bit, and commented that she was mean. Food took forever to come, appetizers came out “cold after waiting for a long time. Finally got the manager involved to make sure our food finally came out and he also took the appetizers off the bill. We tipped as if the appetizer was on the bill. 25% or something like that. Interesting thing is while we were there, the afternoon shift came in and I started looking at what they were doing. They were going around the bar and correcting and undoing and basically giving her a dissertation on everything that was wrong with the bar. That’s what the manager was doing when we finally got his attention. So this place has a slow kitchen problem, and a bad attitude, probably racially motivated bad attitude. .sorry but that’s what was happening. Fire her is the best first step