11 Filtered Reviews of Nuno's Tacos & Vegmex Grill
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
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Host is horrible!
Yesss, the girl who answers the phone is horrible! She says horrible things and tries to cover it up with a smile. She's killing that business!
Pros: food, menu, growth
Cons: host, phone girl, host
Poor customer service
People on happy cow need to refer over to the low reviews on google and see the combative responses from this business owner. She has excuses for every bad review and doesn't take into consideration the awful attitudes her employees present even since opening.. Its a to go restaurant only, theres no excuse for charging extra for items such as boxes to eat your food with, when no other restaurant does this.. They'll forget it anyways and respond with excuses as to why instead of just apologizing and moving on. Make sure and dont wait outside for your food with a drink in your hand even when they know you purchased more drinks and tipped accordingly, they'll still give you attitude and blame the grocery store and business around for people sitting at their tables. Maybe go find another location where you can have a pleasant outdoor area instead of full sending an attitude at your customers..
Updated from previous review on 2023-06-16
Pros: Vegan
Cons: bad attitude, to go only so food will be cold , charges for little things like boxes to eat the w/
Rude staff
Very rude and confrontational staff. See responses from google reviews. This place doesnt deserve business because they hate the community they provide for.
Cons: Processed , Rude staff
They deserve 1 star.
Rude employee's, cold food, charging for what shouldnt be charged for. Confrontational business owner, just because someone can make almost decent food doesn't mean they can treat their customers awfully.
Pros: processed vegan food, no pros, only bad attitudes
Cons: bad attitude, cold food, no customer service
gyfwct
agree
TERRIBLE EXPERIENCE
Anybody who claims these people treat them nicely are liars or friends of the family.
This place might as well be called "Dicks Last Resort." Its a to go only concept so dont expect your food order to be correct, warm, or "fresh". There is no "service".
Pros: Not one good pro maybe its vegan?
Combative and argumentative owner.
You'd think owning a to-go restaurant and serving to-go dishes you'd provide the ability to eat your dishes without charging extra. Unfortunately this is not the case at Nuno's charge for everything extra taco's. They'll charge you extra and then they'll leave it out. Good luck getting a hold of anybody to get it fixed and if you go up there you'll be greeted by a bad attitude.
Pros: None, None, None
Cons: Processed Food, Bad Attitudes, Charges Extra for everything.
Rude as !@#@ workers and business owner
If any of the food you receive is wrong or missing the workers will handle it with ZERO grace.
Updated from previous review on 2023-06-17
Pros: ZERO, ZERO , ZERO
Cons: Rude Owner, Excuses for everything, No ability to handle encounters
Over processed store bought food
Nothing special about this restaurant. They cut costs by not allowing dine in and servers and they charge more for their food. The owner also likes to argue with people through google reviews, how classy.
Pros: ZERO PROS
Cons: EVERYTHING, Bad attitudes, Over processed
horrible food
Extremely greasy overpriced junk food! Service with an attitude!
Cons: staff, greasy food, price
sav.veg
I'm pretty sure this is the 6th or so review by the same people. We get it and we hear you! Spamming the page with only your opinion defeats the purpose of reviews.
gyfwct
Not true. I have never posted anything before not only on this site but on any other regarding this restaurant. We really were hoping this was going to be a good option especially since we live close by. I’m sorry but they were disappointing.
Good food, weird experience.
It says the place is take out. Kinda true. It's more like walk up, place an order via QR code, and then a grumpy worker hands you your food. Tried to ask a couple of questions before ordering since it was the first time I was eating there. The lady didn't want to talk to me or answer my questions. Tried to compliment her when I got my food, also nothing. Apparently I was interrupting her day by wanting to know a little more about what I would eventually spend $50 on to fee myself and two others. Granted, the food was good, but not awesome for the price, lack of any dining experience, and the grump-o-saurus working there. Vegan restaurants are awesome, but you don't remain awesome by not being nice. That [censored] is free. You should at least add that in at no charge since everything else is extra. Stop asking for tips too when you do nothing more that put food in a box and hand it to me in a plastic bag. Sidenote, at least you didn't try to make me pay your credit card fees. Most of the time, I am not writing a review, I would just never come back. You earned this one fam.
Pros: Food was good, All vegan, Lots of options
Cons: Grumpy Staff, Grumpy Staff, QR Code ordering
Veganfairy111
Hi there Veganathletes,I am not the one to reply to reviews because to each their own opinion and I respect that. My name is Kendra,the girl at the door and I am super saddened you felt that way about me, but I do want to clarify somethings that I noticed you said. 1. I would never deny answering a question, if you ask the owner what my job role is he will tell you she’s a “food runner”, my job role is technically not for customer service.but I still am present for you to ask questions. I never denied you.You made it sound like you were asking a question and I turned my back on you or denied to answer your question so Saying I didn’t want to talk to you isn’t correct because the only thing I did was go back inside to work on the 15+ orders that needed my attention 2. You asked me if we had a POS system, I told you yes. You said that’s cool. I said thank you! Saying that you complimented me and got nothing back I don’t feel is correct.3. I do not ask for tips! That is ingrained in the system, so to down play my job which you know nothing of what I do hurts. If you actually met a regular, you would then understand if it seemed like I am busy, it’s because I am a one person army maintaining the whole store front by myself. I see over 600+ people in a week all by myself. 4. I’m trying to understand your definition of “grumpy”. We have a camera that is above the door that records all interactions. I said “hi are you picking up or ordering?” You said “are you open?” I said yes we are a takeout digital restaurant with all ordering online”. You scanned and went back to your car. Our interaction was no more than 60 seconds.I was professional and respectful. I’m a real person with real feelings and I had to clarify this because this review hurt me. I would love for you to revisit because I welcome anybody and everybody! Thanks for visiting us and we hope too see you in the future!
MaylaBoss
Points +16
Food is great! Girl who answers the phone and brings the food out is horrible! - Edit
Its a shame how much business is lost because of 1 wrong person. I can't tell any friends to go to Nunos because of the ghetto acting girl who picks up the phone with such a rude attitude. If you hate your job, dont work there, but don't chase customers away from great food that you did not even cook. smh this place needs a nice person with class and a good attitude answering the phone and bringing out the food or its gonna keep losing money from bad customer service.
Read morePros: Taste, location, Menu
Cons: customer service , customer service, customer service
Guest