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Vegan
American
Breakfast
Est. Dec 2020. Plant-based, all-vegan kitchen makes savories and desserts. Pre-order for next day. Menu is posted on its Facebook and Instagram pages. Also offers meal planning and meal preparation. Reported closed February 2025.
22 Reviews
First Review by JFern
BB69
Points +100
Closed a middle eastern resteraunt is there - Edit
Took a beautiful drive as it’s an hour or so away. Should have called first as we got the and it’s a middle eastern restaurant aunt now
Read moreCons: Closed and still listed
Guest
redorangeyellow
Points +20
Can't get through to them! - Edit
I have called to place an order here and the line never picks up. Their food looks delish, it's a real shame.
Read moreGuest
maddycraig
Points +28
Love it here - Edit
It’s really good! The only thing is they take forever to make your food. Like you could call 30 mins prior and go there and wait another 30 mins. But their food is so good
Read morePros: All vegan and delicious
Cons: They take forever for your food.
JMitchell099
Agreed
Read moreGuest
Nicoleeio
Points +16
Delicious every time - Edit
A hidden gem! Wish it was closer I’d buy it everyday
Read moreGuest
Gigi Phoenix
Points +33
Really yummy! - Edit
Good flavors, mushrooms in dish were DELISH! Kale was flavorful but chewy ( but that could just be how kale goes). Nice portions! I’d like to see more choices than just one BUT she said she just reopened, so fair enough. The Mac n cheese was FAB, until I remembered I’m gluten free, so stopped there. I’d love to see gluten free and locally sourced. Will totally visit again!
Read moreGuest
Tellitlikeitis
Points +579
Big hits, sad misses - Edit
This is a hard one to give a review on. We got several things -- I'll give my review on each one
Read moreChickn dummies-- amazing!
Pumpkin 'Patty' - so good! (My fav)
Empadilla-- delicious!
Chickn sandwich-- sad, so sad, like a store-bought boca patty tossed in a hamburger bun with a sad slice of tomato and some lettuce. :-(
Based on others reviews, we ordered an hour ahead of time. Order was ready when we went to get it, no issues there.
I will definitely order again, the pumpkin patty was very unique and special, but dear lord, why was the sandwich so pathetic.
Pros: Some truly yummy food
Cons: Some truly sad food
Guest
AA_Pietruska
Points +58
Great Food, Very Long Wait - Edit
I was so excited when Flame On Vegan opened. It is only a few minutes from my office, so I planned to make it my new weekly lunch spot. Unfortunately, the unreasonably long wait times killed that dream very fast.
Read moreI ordered there three times. The food was delicious, but the wait consistently ended up being more than double the time given when I placed the orders. We’re talking between 30-60 minutes to start and then waiting in the parking lot for close to an hour, and on the last occasion, longer than that.
I brushed it off the first time since it was opening week, but the next two times were the same and I found myself literally falling asleep in my car waiting for the food to be ready.
I would have gone back to my office to wait if they gave me realistic estimates, but I kept being told it would be done in another “10 min…15 min…10 min….”
During the times I sat in the parking lot, there would only be one or two other customers also waiting for their orders. Definitely not busy enough to merit such delays.
I really wanted to support this place, and I’m still rooting for their success, but I don’t have that much time to kill.
Pros: Great Food, Rotating Menu
Cons: Long Wait Times, Inconsistent Operating Hours
Guest
AdrianIvy
Points +19
one of my favorites - Edit
love love love them, one of my favorite vegan spots. mac & cheese is to die for!
Read morePros: all vegan, wicked friendly staff
Cons: closed often
Guest
JasonTardy
Points +70
You have to call ahead - Edit
I just want to be clear. I didn't actually eat there because apparently you can't go inside. I showed up and saw a sign on the door saying you have to call ahead to order and you have to go to their Facebook page to see their menu. Unfortunately I have Verizon and somehow there is almost no service in their parking lot. It was just a very frustrating experience and I wanted to make sure that other people knew too order ahead of time. Hopefully I'll have a better experience sometime and actually get to try their food.
Read moreCons: You have to call ahead
Guest
Dajee20
Points +28
Yum, Yum & Yum!! - Edit
I stumbled across this place at a vegan block party last weekend. They had the longest consistent line. I didn't get a chance to try them before I left so I made sure to make a visit to their restaurant. Let's just say I've been twice this week already 😳🤪!!!!
Read moreThe crispy chicken sandwich is so huge and deliciously fried! The empanadas tasted just like I remembered eating them growing up! The fries are thick and seasoned well. & THE BROWNY COOKIE is my latest obsession. So chocolaty, gooey and warm. I made the mistake of only placing one order (4 pieces) my first trip that I had to come back and order 3 (12 cookies 🤪) this time!!
Updated from previous review on 2021-08-20
Pros: Made to order, Fresh Food, Amazing Flavor
Cons: Take out only
Guest
breeperception
Points +25
Great experience! - Edit
Such a nice experience food was absolutely delicious. We came in and placed a large order and they got it out so quickly but you could tell all the food was made fresh. We didn't realize but they were literally 10 minutes from closing (as a former server I was so embarrassed when I realized) but they were still super accommodating. Absolutely delicious food, great service and my omnivore husband loved it as well.
Read moreGuest
kdowning
Points +301
Yummy new restaurant - Edit
Good food with super sweet owners. The wait can be long, so be prepared.
Read moreGuest
HilariDemas
Points +90
Sweet finally local vegan food - Edit
This place is a great addition to the few vegan options I have locally. The Sunday menu is my favorite so far and the wings they serve are good. Staff is very friendly and approachable.
Read moreThe food was always worth the wait the two times I’ve been there so far and I plan to come back especially on Sunday’s for their soul food plate. They are just starting out so I can’t wait to see what else they’ll create for their menu.
Pros: Rotating menu , Flavorful food , Decent portion mostly
Cons: Wait can be longer than they say but I don’t mind, Seems like they are understaffed but , That’s why I don’t mind if they need more time
Guest
DeadStarsStillBurn
Points +20
Ultra slow service, small portions, bland food (but friendly owners) - Edit
Edit: Just wanted to say I give this place 1 star, but Happy Cow won't let you give less than 2 stars if a place is exclusively vegan. But that's dumb. An all-vegan restaurant that kicks you in the nuts when you walk in would get an automatic 2 stars. Stupid policy. This restaurant didn't kick us in the nuts, but it did take 1h45 minutes from us, miss part of our order, give us really small portions, produce food that tasted awful, and oh yea, as HollySeibert's review indicated, they shoved a forehead-scanner thermometer in our face the moment we walked in after waiting outside several minutes for them to come out and let us in through a locked front door. I get that COVID-19 has changed things, but good grief!
Read moreI don't like to hate. I will keep this short:
1. 1h45min wait time for food ordered in restaurant. No explanation for delay, no offer of discount, and the owners disappeared into the back for 90%+ of that time. I know it's just the two of them doing everything, but no communication about delays was nuts.
2. They didn't give us one of the items we ordered, didn't indicate that they didn't give it to us, and when we got home and called to indicate, they assured us they didn't charge us for it (didn't offer a receipt so who knows?) and that they just ran out of that item (shouldn't they have told us that in store so we could have ordered something else? Isn't that like... Business 101?)
3. Portion sizes were tiny, like European sized portions but they were charging full price. If we'd gone to the Indian place in town we would have gotten twice as much food for the same price and all vegan too.
4. Food was ~ b l a n d ~. Got punil that was just canned jackfruit with no flavor at all. I spit it out and threw it away. Fried plantains were three liiiittle strips of barely fried plantains and only about 1/4 of a full length of plantain. Beans in the rice and beans were dry. Another person got pancakes and they were 4 tiny pancakes about the size of Silver Dollar pancakes at Friendly's that were super dense and unflavorful. They also only gave us one little tiny thing of syrup. Shrimp and chips were obviously just a bag of ore-ida French fries from the freezer section warmed over, not crispy at and store bought vegan shrimp that were fried. Food was just bad all around.
I had really high hopes for this place: black owned business (✊🏿), vegan, soul food... What could go wrong? But baby, it went wroooooong.
Updated from previous review on 2021-02-06
Pros: Friendly owners
Cons: Everything else
Guest
HollySeibert
Points +18
Never again - Edit
One star. Didn't even try the food! I ordered a breakfast sandwich they told me it would be 35 minutes. Got there 35 minutes later. Had to call to be let in immediately had a temperature checker thrown in my face with out a word. Then sat at an empty bar for 15 minutes without a word didn't ask my name or what I ordered. Guy came out to let someone else in and said your food will be ready in a few minutes. 10 minutes later I walked out.
Read moreDeadStarsStillBurn
I had a very similar experience a week or two before, so this goes to show my experience wasn't a one-off, they have a general practice of bad customer service and taking way too long to prepare food. And when you do get the food, the portions are tiny. We literally waited for 1h45 minutes after placing an order and there were only about 6 orders ahead of us. And yea, throwing a temperature monitor in your face without telling you what they're doing or asking your permission is rude and kind of violating.
Read moreGuest
Kimberly413
Points +39
Great food - Edit
Delicious food, friendly service. The menu specials change daily and can be viewed on their Facebook page. Nice to have an all vegan location local to the Springfield area. Everything is take out for now, there can be a wait when picking up food, could be related to Covid restrictions. I look forward to dining in when possible.
Read morePros: All vegan
Cons: Can be a wait to pick up
Guest
NickTustin
Points +1195
Delicious food, very friendly - Edit
Be sure to check their facebook page to call in your order, every morning they post a photo of the menu for the day:
Read morehttps://www.facebook.com/flameonevegan/
Incredible food and really friendly vibes. Tried the Sunday Soul food platter, the mac & cheese was phenomenal, and the fried chicken was excellent. I assumed the inside would be your standard soy protein or seitan, but was pleasantly surprised to find it was oyster mushroom! That's the way they do it at this high-end vegan restaurant I've been to in Brooklyn. Also got a side of Empanadilla, which was delicious and had some vegan ground beef and cheese inside. Definitely want to return to try the daily breakfast offerings.
My improvement notes: The mushroom inside could have been just a tad saltier, but the flavoring of the skin was amazing. Also seeing as the main protein of the meal was replaced with mushroom, it would be cool to maybe see the protein in that dish bumped up, maybe by adding a lot more lentils to the yellow rice, and/or by reducing the rice portion, and increasing the veggies portion which had some sort of plant-based meat in it.
Guest
Gitsu
Points +42
Great experience, the service was great, very friendly. - Edit
Everything is delicious. We had the Jamaican dish, the friend shrimp and the empanadillas and the chicken sandwich and all were good. The fried drumsticks with bbq were great too. It’s like Caribbean American Vegan Pub food, completely unique in Western MA. Will definitely be returning soon
Read morePros: Amazing flavor , Great variety , Good price
Guest
PinkTies
Points +47
Amazing “chicken” drumsticks - Edit
Great experience trying this place. The people were very nice and the food was delicious.
Read morePros: Lots of good pub food type options, Breakfast all day , Good price
Guest
770veg
Points +3681
Delicious and nice variety - Edit
We were passing through Springfield and found this place on happy cow. We ordered online for pickup. They do a very good job at taking the proper COVID precautions by only letting those picking up their orders in after having their forehead temperature taken.
Read moreWe had the Mac n cheese, chicken sandwich, and flame on breakfast combo. The food was all delicious and made all the more delicious by putting scoops of the gooey mac n cheese on everything. The prices are fair for the portion size. Would definitely be a return customer if we are in the area. The staff was really nice as well.
Pros: All vegan, Generous portions, Nice staff
Guest
nicluc09
Points +161
Yessss - Edit
Went to Flame On Vegan for the first time today and it is amazing. Got the soul food plate with fried chicken, mac & cheese, yellow rice and cabbage. The food is seasoned so well and big portions. I will absolutely eat here again. Whether you’re vegan or not you need to try this place. No one can argue with good food. 🌱💚
Read morePros: Totally vegan, Fair prices and super tasty, Great customer service
Guest
JFern
Points +29
Flame On Soul Food - Edit
I got the Flame On Soul Food meal and it was amazingly delicious! I am a vegan cursed with a cashew nut allergy, but this meal was nut-free and sooooo good. Their daily menu options are posted on Facebook. Just call to order and pick up your own plate of amazing deliciousness! They recently moved to this Agawam location from Chicopee and will be dine-in at some point down the road, but support them now, and you won’t be disappointed.
Read moreGuest
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