Vegan
American
Fast food
Delivery
Take-out
Bakery
Catering
British

Fast-casual chain of vegan cafes founded 2015 in New York City as By Chloe and re-branded in 2021 as Beatnic under new ownership. Serves quick meals and bakery treats. Menu offers burgers, hotdogs, subs, fries, salads, grain bowls, mac n' cheese, and brunch foods. Beverage selection include lemonade, tea, and fresh juices. This UK outpost, est. 2018, offers also English classics like sheperd's pie, tofish & chips. Dine with view of Tower Bridge. Dog-friendly and sells vegan dog treats. Confirmed closed May 2021.


Venue map for By Chloe - Tower Bridge
© OpenStreetMap contributors

69 Reviews

First Review by MiriamAgat

RosieDougherty

Points +15

Vegetarian
25 Jun 2019

Don’t believe the hype - really terrible!

I’m not one to usually post a review unless it’s a positive one but I would hate for anyone else to loose money like we did.

We booked for afternoon tea over a month in advance but had to wait over 1h30mins to be served. When we finally got served part of the afternoon tea was missing and we had to keep getting up to find the waiter to ask for a single cup of tea each. A truly awful experience - and a massive waste of money. The restaurant wasn’t even a quarter full so I don’t know how this can be explained?

Tea was supposed to be bottomless but getting hold of the dawdling waitor was too hard to ask for another. And we never received the full order despite paying £80 in total for four people. I would have liked to argue the bill but I books through ‘Book a table’ so they had my card details.

I also thought it was weird that afternoon tea was served on a wonky/broken cake stand and that we had to use plastic cutlery, paper plates and the tea was served in take away coffee cups?! Weird.

There are much nicer places available for a similar price - this place was so awful I wouldn’t recommend at all.

I’ve tried contacting the restaurant by email, phone and social media a number of times to see if they would like to know about the terrible experience we had but it seems they don’t care / don’t want to reply to me.

They should sort out their current restaurants before opening more crappy ones like this.

Don’t believe the false advertising on their social media - this place should be shut down soon.

Pros: None, Not one, Not even one

Cons: Had to wait 1h30 even though we booked , Didn’t revive full order even though we paid , Staff were really bad at their jobs

GiraffeJo

Points +113

Vegan
11 Jun 2019

4 stars

My husband and I both had a small mac and cheese, which really was small but did fill us up enough as we had a drink and a cookie each too. Loved the food but the wait was quite long and then our order was missing one of the mac and cheeses! They did rectify this quite quickly. Overall it was expensive, on the slow side for a fast food place but tasted great. My husband actually claims it’s the best vegan cookie he’s ever had!

Pros: Really delicious food , Allergens really well highlighted

Cons: On the expensive side , Service a bit slow, Everything is served is single use containers

greenparkg

Points +24

Vegan
27 May 2019

Good

We didn't go in to this place with high expectations, but they really delivered.

Pros: Nice atmosphere

MissAmelia_k

Points +578

Vegan
27 May 2019

Style over substance

Extremely slow service. Pancakes and Sunrise wrap both good, underwhelmed by Mac n cheese. Cupcakes dry. Atmosphere was nice, great location.

JeroenBrink

Points +56

Vegan
19 May 2019

Okay

I had the spicy Thai salad, and it tasted fine, but the crispy wontons dominated the dish negatively. Very crispy and very much, eating those with a plastic (?) fork was annoying.

Updated from previous review on 2019-05-14

Pros: Several different kind of mains

Cons: No real dessert was available, pancakes were out, sticky toffee pudding was out

lianamarmol

Points +245

Vegan
13 May 2019

Overpriced

I asked for the tofish (vegan fish and chips). I like tofu but i was expecting more flavour, it seems it was not marinated, the portion was small compared with the potatoes. However, the chips were so good and also the tartara sauce.

Pros: Fast food for vegans, Nice location

Cons: Expensive , Small portions

mmkl

Points +24

Vegan
01 May 2019

Loved the food

We tried a couple of items on the menu and I have to say we loved all of them!

Pros: Many different options, Cool place

Cons: Somewhat pricey

MarcoVCook

Points +102

Vegan
18 Mar 2019

just a fast food

Average fast food with the look of a cafe. Expensive and bland taste. Just a fast food. I could not check ingredients for burger patty. Cooks should improve taste and menu.

JenniFinch

Points +106

Vegan
13 Feb 2019

Good food, but a bit pricey for what you get.

Got the meatball sub and a juice they were good but a bit overpriced

JayRum

Points +26

Vegan
01 Feb 2019

Fab restaurant, though plastic cups given to all dining in

A fully vegan establishment, with great options ranging from Tofu fish and chips, to burgers and a great brunch menu.

Pros: Fully vegan, Great location

Cons: Giving plastic coffee cups to everyone dining in

Lex28

Points +219

Vegan
18 Jan 2019

Overpriced

There is a good range of food and it looks good, however the food itself is pretty bland. The tofish was just a piece of tofu with no flavour. The macaroni cheese was nice once I added chipotle.

Pros: Chipotle aioli

RachelJenkins

Points +2680

Vegan
16 Jan 2019

Delicious

The food here is amazing- especially the Mac and cheese and cake pops

LottieEmilyDoherty

Points +62

Vegan
13 Jan 2019

Delicious, but small portions

All the food I’ve had from here is amazing, especially the tofish and the mac n cheese, but the portions (especially of the mac n cheese) are quite small. Great selection of baked goods as well, and I would recommend to anyone wanting vegan fast food.

Anirac

Points +3116

Vegan
04 Jan 2019

Good fast food

I like that you can get fast food in a completely vegan restaurant. The full vegan breakfast tasted really good and was not too fatty.
What I did not like too much was that they only have plastic cutlery which is bad for the environment and you can hardly cut you dish with a plastic knive...
Second thing is that it was really cold in the seating area.

Cons: Not sustainable eat in options (lots of plastic)

ashieb

Points +128

Vegan
28 Dec 2018

Good food, terrible service

Food was really good. Had the fish n chips mac n cheese. Both delicious. Service was absolutely terrible though. Took 40 minutes for the fish to arrive but they forgot the tartare for my partner's fish. When asked they said they'd bring it out with the mac n cheese but that took another 10 minutes. Would definitely not call it 'fast' food.

rootEth

Points +47

Vegan
15 Dec 2018

Not best I've had but not bad

Overall was OK but would try somewhere else next time. Had guac burger, chips, and facon mac n cheese, was quite expensive though.

The burger was OK but nothing special it didn't have much of a bite to it and was quite cold when I got it, though I did order it via deliveroo. The toppings and bub were decent.

Chips were pretty standard, quite a small portion for the price, the packet wasn't anywhere near full.

The mac and cheese was quite good, though it wasn't macaroni it was conchiglie! Not a lot of sauce but they were coated and tasted cheesy. The mushroom bacon was really nice and tasted like well done streaky bacon!

Updated from previous review on 2018-12-15

Pros: All vegan so easy to choose!, The mac and cheese bad., On deliveroo so got it brought to office.

Cons: Wasnt anything special food wise., Was cold when arrived., Quite expensive.

VeganScoots

Points +44

Vegan
23 Nov 2018

Good location disappointing quality

After our week our week long trip to Paris/London area we settled on visiting By Choles which we had been to before. New York’s version was amazing and yummy which we though would happen again. The food was ok which is not good for the price we payed. The burger and fries were filled with grease and didn’t come with the right toppings. Although we understand some businesses struggle unlike the others and we still support this brand. Overall we would consider giving this another chance is some things get fixed.

Pros: Close vegan option to Tower Bridge, Nice enjoyable environment

Cons: Food barley warm , Burger extremely greasy , Food was not as good as before

_queenie_

Points +138

Vegan
03 Nov 2018

very good!

If you like vegan fast food. This is the place. The cafe is very cosy. The food is delicious. I had the Guac burger which was full of flavours!

Pros: 100% vegan

Cons: sides are pricey 4£ for fries is a bit much

GlennCharles

Points +22

Vegan
26 Oct 2018

Great potential

Traveling to London, this was one of my top choices to check out. We had the Taco Bowl, The classic Burger, MAC n Cheese and the Pesto. All in all the meal was good. The MAC was very good as was the taco Bowl. Everything else was good but not great, with the Pesto just being bland.

. I did not dig the atmosphere, but am happy to see a place full of young folks eating vegan food. Definitely worth a try.

Cons: Dark and a bit wacky atmosphere on one side

Skyzieboo

Points +3507

Vegan
23 Oct 2018

So cute!! Better of the two

Disco lights, lava lamps, golden streamers, CBD cookies, roaming puppies - this place was much better than the covent garden branch. Although just as expensive, i felt less rushed here and the experience made the money worth it.

Pros: Yummy vegan food, Super cute deco, Nice staff and doggies

Cons: Expensive , No variance to other menu

LukeCroydon

Points +96

Vegan
06 Sep 2018

Poor value

Basically just like a nicely done out McDonalds selling lots of fried food. Perfectly edible if you like that sort of thing but they did charge me nearly £9 for a very small portion of to-fish and chips.

Pros: Friendly staff, Nicely done out

Cons: Cheap plastic cutlery, Small portions, Very expensive

The London Vegan

Points +2310

Vegan
02 Sep 2018

Delicious but expensive

This place is lovely and the food is great but it is just a bit too expensive - burger is £9 and fries are £4. Coffees are way more expensive than everywhere else. The views from this branch are amazing though with outdoor seating in a quiet pedestrian alleyway looking onto tower bridge!

JenniferJillHarman

Points +708

Vegan
31 Aug 2018

Great for a quick snack

Stopped here for the vegan artichoke dip and a coffee. Fantastic! Had I been more hungry I would have tried the cup cakes.

Pros: Creative snack options, Friendly service, Casual atmosphere

MissRadish

Points +360

Vegan
25 Aug 2018

Lots of choice!

Definitely worth a visit to this place. It’s set up as a vegan fast food dinner rather than table service restaurant, which I didn’t mind. Found the staff really friendly. I had the Mac and Cheese which was tasty especially the mushroom bacon and a lemon and poppy seed muffin. It’s not going to be the place that blows your mind but they have decent food with real choice.

Pros: very friendly staff, good selection of food

richie

Points +382

Vegetarian
13 Aug 2018

Try the fish and chips!

Offers typical food (e.g. fish and chips!) and other fast food.

Pros: Good food, View of the Tower Bridge, Nice staff

Cons: Only disposable dishes and cutlery, Rather expensive drinks (but you get free water)

oomberg

Points +19

Vegan
06 Aug 2018

Great breakfast

Nice place with very friendly staff. Had a breakfast sandwich with tofu, avocado and a patty, delicious. Will come again next time I'm in London.

Pros: Friendly staff, Extensive menu, Good food

Cons: Card only, pricey, but that's just London I guess

blinki

Points +955

Vegan
03 Aug 2018

Average Fast Food in a Nice Setting

This place feels more style than substance. It's lovely, a great place to sit and the food is fine but nothing special. My burger was ok but rather bland. My cupcake was tasty but the sponge was dry. My fries were fine, standard fries. The food would have been exciting a few years ago but the days of getting a vegan burger and cake being exciting in itself are thankfully past.

It is just average fast food served somewhere that feels more cafe like. For £17 I want better

I tried ice cream from their stall latter on and it wasn't ice cream. The texture was wrong, it was too ice like, it's wasn't creamy. It was however £4.20 and a very small tub. I'd rather they weren't out by tower bridge promoting that as an example of vegan ice cream.

Updated from previous review on 2018-08-03




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