i simply wasn't impressed. my sandwich was soggy and skimpy
with a dead piece of tomato and wet lettuce. the milkshake was tasty. i'm a decent cook myself and it was a disappointing experience.

This is a great place to go if you want store bought food perfectly assembled charged at ridiculous prices. They don't even make their own pizza dough! It's shells! I paid an arm and a leg for a [censored] shell! Anyway, yeah the milkshakes are the bomb and everyone can use the same foundations to make their own (temptation ice cream and soy milk). I don't think they created anything from scratch. I mean, hello, the deserts they make are straight from the cookbooks on display! I guess I'm just disappointed b/c it's such a darn cop-out. Even, in the end of it all, I still wasn't wowed.

I just don't know why everyone is raving about the place, you can by the same [censored] at the grocery store. They deserve one cow.

Called them one night to inquire about their use of trans fats. They had no idea what I was talking about. One employee became very abrupt, a little rude and totally evasive. I was then transferred to the owner who said he was not sure(!?) Went there in person on another occasion and asked one of the owners who said "I don't think so." Completely unacceptable for a vegan, heath conscious restaurant. Leads me to believe Strong Hearts is all style no substance. I wish they would educate themselves and get on board with the good oils. Philadelphia, New York City, and the whole state of California have banned trans fats because of the intense carcinogenic qualities of these oils. C'mon Stron Hearts - I expected more. Maybe I will have a tea there because they do provide free wireless and a nice cafe atmosphere but NO WAY I can eat there anymore. The trans fats are nasty stuff . Educate yourself.

I have been a vegan for fifteen years. When I moved to the Syracuse area, I was excited that there was a fully vegan restaurant. Unfortunately, I have only been disappointed. If you like sugary milkshakes, this place is for you. You see, I believe that you can eat vegan and healthy whole foods at the same time. Who knows about the oils they are using. I asked once and got a scary response. I thought whole grain breads would be an obvious choice on their menu, but no. SH does not offer whole grain bread. SH uses no organic or local food that I can see. There are local organic farmers all around the area who would be happy to supply year-round organic greens. I appreciate the vegan ethic, but I'd rather eat at home where vegan food is healing and healthy. Basically, this restaurant lacks sophistication. It feels like college boys are making the food--vegan fast food that saves animals but little else. I look forward to SH growing up one day so that the food will be made with "kitchen consciousness".

We decided to try this place as we were on the lookout for healthy good tasting vegan food.I was pretty impressed by the number of patrons passing thru in comparison to the small space the staff had to work in,excellent use of space. It was a pleasant ambiance but food did take longer than expected. I do think that the name is a bit misleading and made me think that I would have some healthier food choices and not just vegan regular food. With that being said I threw the health thing out the window and went for a reuben which I thought was decent for a first time tofurkey experience. Would have liked to try some soup but they were out. The staff was not overly cordial but easy to forgive given the setup and volume. We also tried the french toast which was a bit well done and the pancakes which were pretty good. Sad when I asked about the Earth Crisis shake and was told she thought it had something to do with global warming but then asked someone who confirmed it was named after the group. Even sadder that we couldn't try it because there was no chocolate icecream. I am hesitant to write this because response to previous negative reviews seemed a bit edgy but have to tell the truth. I realize things run out but there should be a plan B to make sure things are adequately stocked. Would probably recommend trying your experience might be different. Not sure I will go back.