I went there on my wedding anniversary for giving treat to my friends, there were some tables empty, we were denied saying it may take time, within 5 mins a table became vacant and then that was given to next customer without even asking us. We decided to take take away. We gave order and it took around 90 mins for order. We were happy saying that we atleast got something to eat at that night time. After we reached home, we saw that 3 items were missing and vadapav was like (vada and PAV without any chutney or any powder as prepared in India), we also got black Medu vada. I called them and informed them the same. I got the money back today, while taking money back, I was telling them that Road side food will be better than your food, an employee started yelling at me stating that you cannot threaten us like this, come out and he started saying come out then we will speak like an Indian Dada and he was saying me that its their standard of making vada pav. I informed the same to the Indian Franchisee manager of Dosa plaza (I Got his number from Dosa plaza Indian website). No reply from him.


- DONOT ORDER NORTHINDIAN FOOD HERE (especially in this branch)
- DONOT GO THERE DURING PEAK HOURS, especially for Parties
- BEWARE OF GUNDAS Working there as employees (they can yell at customers)
- PLEASE SPECIFY TO WAITER WHICH FOOD WHEN TO BRING (one customer was complaining in front of me that desert was served first and he had to literally drink ice cream)
- PLEASE DO ORDER ONLY DOSA here and nothing else.
- PLEASE CHECK YOUR ORDER CAREFULLY WHILE taking takeaway.

A bug was in the dosa! My wife and i were sick all night. When i called the next day, the manager said, it wasn't his intention, and that the bug was still alive! He blamed us for where we were sitting. The bug was mixed in with the dosa batter. I realise that mistakes can be made, but the attitude in which they brushed us off was pretty shocking. Never again!

I went to dosa plaza with my friends for lunch last month. None of the waiters came to our table for 15 mins. Finally one waiter came and took order. Food came after 45 mins and continuous reminders to the waiter. When someone is hungry, even a mediocre food tastes very good. But most of the items were very bad. Seems to be reheating old food. We complain to the manager. He never look like bothered to hear our complain. He asked us to go and complain to the owner. I got the local franchisee owner(Supra or Subra) number and called him. He did not pick up the call even after many attempts. We left Dosa Plaza paying the bill for the food we did not eat and went to Saravana Bhavan. Supra or Subra called us next day to ask why we called him many times. I told the previous day story and he told that we can go to the restaurant and get refund. I went to dosa plaza again and told the manager supra sent me to get refund. Manager asked for the bill and after I handed over it to him, he asked me to wait and he was on call for few mins. Then he came to me and asked me to go to police station and complain. We called supra from there. He did not pick up call again. I sent him a message and went back to home. Supra called me later that day and told I am lying and I did not eat in the restaurant. Then only I realised that it is a trick played by the cunning supra. As they got the bill back from me, I have no proof that I ate there. I had been to Dosa plaza in mumbai many times and never had any customer service or food quality issue there. Looks like the local franchisee are cheap fraud fellows.