1 Filtered Review of Copper Branch

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Amazonj9

Points +42

Vegan
22 May 2023

Worst vegan food in Nashville - right next to Broadway???

Listen. I go in with nothing but positives in mind to an all vegan restaurant. But i spent $77 here so I’m going to speak my mind so that you don’t make the same mistake. I got the Buffalo wings, the general Tso bao buns, a chocolate chip cookie, 2 beers (they were actually good) garlic bread with cheese and a Aristotle bowl. It took a minute for the food to come out to start probably like 15-20 minutes and at that point we only got the bao buns, the Aristotle bowl (was the best thing we got) and the garlic bread. The garlic bread was good but so small for the price. The bao buns were cold. Like fridge cold, so i went up and asked if it was supposed to be warm? And they remade them for me, which was nice. But then she just heated up the chikn, not the buns so they were still cold… idk. Then after 30 min had passed and then they told us they didn’t have enough Buffalo wings for what we ordered and replaced the missing ones with a sweet. So we got a brownie. Which was pretty good very fudgey. The Buffalo wings were the WORST vegan Buffalo wing I’ve ever had in my 6 years of being vegan. DONT ORDER THEM. they tasted so fake & weird and old? All at the same time. The chocolate chip cookie also fell apart in one second and tasted like oatmeal.. Overall not a good experience food wise and service was kinda weird & awkward & dismissive. Don’t recommend to anyone looking for vegan food while on Broadway. Uber eats yourself something from the behive!

copperbranchtn

27 May 2023

Hi @Amazonj9, we are sorry to hear that you had a negative experience at our restaurant and while it appears you enjoyed some of the entrees (Aristotle Bowl & Brownie), you did not enjoy the wings or the Bao Buns. Our wings are a customer favorite, so we are sorry to hear you did not enjoy them and we apologize for running out and not having enough for your order as it takes us time to prepare them.

The Bao buns should have been served warm, so we will talk to our staff and do some remedial training to ensure they are prepared to our standards. Again, we are sorry for your experience and hope that you come back and give us another chance, and listen to our live music from some of Nashville’s best upcoming talent.

Regards,
Copper Branch Mgmt