1 Filtered Review of Baagan
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
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The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
Check out the Review Guidelines | Review Removal.
SheilaMontano
Points +20
Horrible Customer Service and a Very Long Wait, Every Single Time! - Edit
This place has Horrible Customer Service and a Very Long Wait, Every Single Time!
Read more2 of the Indian ladies in there (One of them is Pam (the little Indian lady wearing a hood, the other one is Poonan (the control freak whom thinks she's an owner, neither are the owner) Pam and Poonan both have no clue about customer service and will treat you like garbage. They will nickel and dime you for every little thing too. If you want a little sample cup to taste a different spread or have one on the side, they will charge you for it!! Pam even had the nerve to verbally ask me for a "TIP" when I was picking up my to food to go?? First of all, she wasn't providing me a service, she was ringing up my "To Go" food?! Really?? The employee Pam has the nerve to ask me for a tip?? Pam and Poonan both, (not the owner), have treated me so rudely, so many times, and nickel and diming everything. My husband and I have literally spent (no joke) several $1000's of dollars here and they have treated me so awful. The two Indian ladies, Pam and Poonan tried to tell me I couldn't use my $5 rewards discount, with my $100 gift card that my mom bought me for my birthday. So ridiculous! They must not want good customers.
Whenever I pick up our food there, I feel like they purposefully make me wait 45 minutes every time. I've even seen other people in line after me get their food before me. I always have to wait ridiculously long wait times to get our food, even when I call the order in 30 minutes before. I have always respected the time they close, yet I still have to wait every single time I try to get my food, no matter what time it is. They are way overpriced for what you get. Several times my food will be just thrown together and completely falling apart, and for that price, unbelievable.
I would've expected to be treated a little better after being a regular customer going 4-5 times per week as well as my husband. We've been spending $1,050 there per month, which is ridiculous. It's very upsetting they treat their customers this way.
Beware! Don’t Wast Your Time Or Money Here! They Have The Worst Customer Service You’ll Ever Experience!
Updated from previous review on 2018-01-19
Guest