1 Filtered Review of All Carrot No Stick

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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Newlyvegan36

Points +16

Vegan
29 Jan 2017

Good supply of products

The shop itself is very well stocked with a good selection of vegan products but I have been in this shop now on at least 5 different occasions and have found the staff to be very unfriendly and quite rude. As a small business owner myself I appreciate the power of good customer service but I just get such a bad vibe from this shop that after yesterday's visit won't be visiting again.

Pros: Good selection

Cons: Unfriendly staff, Quite expensive

cooking4vegans

02 Mar 2017

Hi Newlyvegan36,

This is Charley, the owner of The Incredible Nutshell. I'm very sorry you've had such bad experiences of the shop. I'd really appreciate your feedback on this, if you'd be prepared to contact me with more specific detail about what you feel was done wrong, so that I can improve in future. I worked in customer-facing roles in libraries for several years before taking over the shop, so being polite and helpful is very important to me and I'm always happy to advise or answer any questions customers have, and I'm sad to hear that your experiences were so different from this. You can contact me using the contact form on The Incredible Nutshell website if you'd prefer to remain anonymous.

Best wishes, Charley

itsmeagain

18 Jan 2018

I agree with newlyvegan.
I have occasionally been here over 5 years, I am usually struck by the hostility from the staff.
From hostility and rudeness at the till, to lack of helpful responses when asked about products.
It`s overpriced too.