You came to the right place for help! We’re sorry you’re in this predicament. Here’s what to do:

• If you’re unsure of your username or password, you can reset your password using the email address you used to sign up with. To request a reset link, visit the member login page and select “Forgot Password?” or go to the account recovery request page. After you input your email address, a reset link will be emailed to you. Remember to use the address you used when you signed up for your account, so that we can identify that you own the account.
• If you previously registered, know your username and password, but are still unable to log in, it may be because:
  • You didn’t login 6 months or more, which sometimes results in accidental account suspension. If this is the case, please contact us and we’ll sort it out right away!
  • Your email address is no longer valid. If that’s the case, please speak to your email service provider.

If you’d like to begin anew on HappyCow, you can always head here to create a new account.

The validation email may have gotten lost in spam, transit, or a dusty inbox corner. We’re sorry this happened. Click here to request an account re-validation email. Make sure that HappyCow’s admin email address <contact123@happycow.net> is marked as a contact by your email provider so that it doesn’t go to spam.

Go to https://www.happycow.net/members/register to sign-up with your email address.

Registered users (members) can do more things on HappyCow than non-registered users. Registered users can leave reviews, upload photos, save spots to Favorites, create Trip lists, connect with other members, and earn points for being active on the platform. 🤓

Anyone can become a member on HappyCow. Respect for the house rules is required 🙂

Yes, it is! 💜

Log in and head to “My Profile”. Then, select “Edit Profile”. To change your username, press on “Change Username” located at the bottom left of the page. Or, you’re already logged-in, use this shortcut link.

Log in and head to “My Profile”. Then, select “Edit Profile”. Under the “Email” section, select “Change Email”. Enter your new email address, then check your inbox for verification. Or, if you’re already logged-in, use this shortcut link.

Log in and head to “My Profile”. Then, select “Edit Profile”. Scroll to the “Social Login” section and connect your HappyCow account with the account you’d like to use.

Log in and head to “My Profile”. From there, you can upload any .png, .jpg, or .gif image from your device by clicking the purple camera icon on the top right of your avatar image. Images should be no more than 7MB, and 6000x6000 pixels. If you encounter an issue, please let us know.

Log in and head to “My Profile”. From there, you can change your profile picture by clicking the purple camera icon on the top right of your avatar and selecting a new image.

If you’re sure you want to permanently delete your HappyCow account, here are the steps. First, log in and go to “My Profile”. Then, select “Edit Profile”, and find the “Delete my profile” link at the bottom left of the page.

Your location is used by default to display vegan businesses near to you. To control your location settings or stop sharing your location:

• Control your registered location on HappyCow by going to “My Profile” and then “Edit Profile,” followed by “Location.”
• Turn off location use for HappyCow mobile by visiting your phone’s app permission settings.
• Control geo-targeted email and push-notifications from HappyCow by going to “My Profile,” then “Edit Profile,” and review the opt-in checkboxes.

• Desktop Chrome
• Android Chrome
• iPhone & iPad Chrome
• Desktop Safari
• iPhone & Safari

• Chrome
• Firefox
• Safari

For other browsers not listed, please search for your browser’s specific notification settings.

We have 4 main categories:

• Vegan: Food businesses with a permanent location that serve fully vegan food. There are no animal products whatsoever used in the kitchen.
• Vegetarian: Food businesses with a permanent location where some of the food is made 100% from plants, but where dairy and/or egg and/or honey are used in some food preparations.
• Options: Food businesses with a permanent location where some of the food is made 100% from plants, while meat, dairy, and/or egg is used in other menu items. The menu must include 3 or more fully plant-based options in order to qualify to be listed on HappyCow.
• Stores & More: This includes stores, veg-shops, bakeries, coffee & tea, ice cream, food trucks, juice bars, delivery, catering, market vendors, B&Bs, organizations, spas, or other vegan-related businesses where at least some of the food items or products are made 100% from plants – but where meat, dairy, and/or egg may also be used in food preparation.

Points to be aware of:

Vegan alcohol options will always be noted if this information has been made available to HappyCow.

Please connect directly with businesses if you require additional clarification on dietary or ethical concerns regarding their operations, such as materials used in venue furnishings or ingredient cross-contamination at vegetarian, veg-option or gluten-free businesses.

In order to honor businesses on HappyCow for their commitment to providing a fully plant-based dining experience, 1 star is automatically granted to all fully vegan and vegetarian restaurants. This means that fully vegan and vegetarian restaurants get a minimum of 2 out of 5 stars by default. Conversely, we reserve full 5 star ratings for vegan and vegetarian restaurants only.

Read our Review Guidelines here

No, in order to protect the standard of our reviews and image quality, a free member account is required in order to add reviews and upload photos. Create one here.

Reviews are published immediately when submitted. Once you select “Submit Review,” you should receive a “Review Submitted” success message. When composing long reviews, we recommend saving a copy on your device in case you experience internet or technical disturbance. We’d hate to see your hard work go to waste!

Log in to your member profile and click on “View All/Manage” under your Reviews section. From there, you will see a complete list of all the reviews you have written on HappyCow. To edit them, just scroll down and look for the particular review you want to change, then click on the purple pen icon to amend. Press “Save” when done. Your edited review will automatically replace the previous version. To delete, click the purple “Bin” icon.

Make sure you are logged in, then visit the restaurant page where the review and response are. To edit your response, select “Edit”. To delete, select “Delete”.

There are a number of reasons why a review might get removed. Here is a comprehensive list:

• The review was never posted. Reviews are posted immediately once you write them, and you should always see the message “Review Submitted” after you hit “Save”. If your review did not appear, it could be that you had trouble with internet connection on hitting the “Save” button. If you took more than 45 minutes to write it, it is also possible that your session timed out and you were logged out.
• The business owner read the review, has begun to make corrections, and requested for it to be removed. HappyCow investigates all requests made by business owners asking for excessively negative or damaging reviews to be removed. If the reviews are intentionally damaging to a business or reflect personal differences and conflicts between the reviewer and the business or management, they will be removed.
• The review was written a long time ago anonymously. If you had left a review on HappyCow as a “Guest”, we would have no way to contact you to investigate the story behind your review. In such a case, a request for removal by the owner will be based solely on HappyCow staff discretion. To deal directly with the owner or people in disagreement, please create a member profile for yourself so that members (including owners who join) can leave messages for you. Your identity and email are kept private unless you choose otherwise. If you are making strong statements, we highly advise you to use your real identity and link your HappyCow account to your Facebook account.
• The review is putting down a business solely to promote another business.
• The review contains descriptions or claims that should be reported to the business owner and/or local health department and are potentially "legal slander" to the business in question. This includes comments such as “I got food poisoning here” – in which case, please contact your state or local Health Department.
• The review expresses negativity without any story to back it. This could mean that the review does not include any comments about the food, atmosphere, or dining experience but is just ranting/complaining about something else, or that a review is overly simplistic, bad-mouths a business without explaining clearly in detail what happened and why one disliked that particular restaurant or store.
• Use of strong negativity or profanity. Negative comments can be made in different ways, so remarks like "I hated the pumpkin soup as it was totally tasteless," is acceptable, whereas comments such as "The guy making the soup is a stupid idiot who has no taste and he should get out of the restaurant business!", "THESE PEOPLE ARE EVIL, PLEASE HELP ME SHUT DOWN THIS RESTAURANT!!!", or "please i'm begging you, do not go to this place" are unacceptable and will be removed. Negative remarks can be used as constructive criticism when viewed by owners, but excessively negative remarks can dissuade potential customers from visiting due to one person's isolated experience.
• Multiple reviews are posted by the same user saying basically the same thing (positive or negative). We will delete all but the last.
• The review was posted long ago (more than 1 year) and since then things have changed, been corrected, or there may be new ownership. We feel it is important to keep all existing reviews current.
• The business has closed/shut down.
• The review looks like spam or incomprehensible gibberish.
• Review was written in a language entirely other than English.
• The review got lost. Although we keep back-ups of our website frequently, occasionally data gets lost. If you feel that this might be the case with your post, we apologize. Please consider re-posting.
• For any other possibility, refer to terms of use or please feel free to contact us.

Look at you, staying up-to-date on the latest! To subscribe to city notifications, go to the City Page you’d like to follow, and in the upper-right corner, select “Follow City” to receive notifications about new listings.

Go to the listing page of the business you’d like to add. Near the top of the page, the “Favorite” icon appears as a bookmark, while the “Trips” icon appears as an airplane. Simply select either or both to add it to a list!