• The Burger Shop Co

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  • White Veg-options
Lacto
American
Fast food
British
Non-veg

Serves meat, vegan options available. Vegan-friendly items on the menu include vegan wings, three burger options, and a pudding as well as cocktails. Open Tue 17:00-21:00, Wed-Thu 12:00-21:00, Fri-Sat 12:00-22:00, Sun 12:00-20:00.


Venue map for The Burger Shop Co
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3 Reviews

First Review by Saltybread

JonRyan

Points +32

Vegan
16 Feb 2023

Be Very Cautious over menu

Whilst the vegan burgers were pleasant, we were very disappointed by being served meat, and the subsequent response or lack of it to our email.

The menu offered tenders, no description of the ingredients, but they are labelled as Vegan.

This combined with the order we placed, with the wait staff, for "Vegan Tenders with the Korean Sauce", led us to believe they are Vegan.

Hence the surprise when they turned up made of chicken.

You'll note that the meat dishes, below (Burgers) detail what they are made out of and do not list the sauces/ ingredients as Vegetarian or Vegan - Probably because they are served on meat.

This is the excuse given by TBS, as you could request the sauce on a different dish - Note the sauces listed as add on's on the menu are different, and are not labelled as Vegan.

I am very disappointed that TBS did not even have the courtesy to reply to my email.

Pros: Vegan Burger, Nice Tables

Cons: Poor response, Serving of meat as vegan

TheBurgerShopArundel

24 Feb 2023

Hi Jon,

Thank you for you for taking the time to let us know your feedback, we really appreciate it.
Sincere apologies in regards to your recent experience with us and we’d like the opportunity to rectify this with you.

There has been a recent change on the menu where we removed vegan wings so the indications of the sauces being vegan/vegetarian are no longer as relevant, an oversight on our part. We take this very seriously and will be re-printing our menus.

Please can you confirm which restaurant you visited and which email address you used as we do not have a record of receiving an email from you. Please can I ask that you resend it to hello@theburgershopco.uk along with your telephone number as we’d like to call you.

Many thanks

Jennifleur

Points +1878

Vegan
23 Jun 2021

Something to Keep Away the Hunger Pangs…

After an early evening stroll around this fabulous town, we ended up ordering a takeaway from The Burger Shop Co. Perhaps we chose poorly as neither one of us felt satisfied once the food was picked over. To be honest, we were just happy that there were some vegan options which meant we could eat and then continue on our adventures.

Pros: A few vegan options, Centrally located , Enthusiastic staff

Cons: Rather costly

Saltybread

Points +21

Vegan
30 Oct 2020

Great vegan burgers

The choice of vegan burgers were great and so tasty. The staff were really accommodating and the venue was very clean and covid safe.

Pros: Nice vibe, Friendly staff




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