2 Filtered Reviews of The Botanical Kitchen

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

Check out the Review Guidelines | Review Removal.

mockingbird

Points +3028

Vegan
23 May 2024

Staff shortages

Very disappointing visit today down from Keswick to find the cafe closed due to staff shortages, really hope this gets sorted because the business is only 3 weeks old

craigmc

23 May 2024

That’s a shame. It’s a hard gig are moment for anyone trying to get good staff. Fingers crossed for them.

mockingbird

24 May 2024

Hopefully I can visit again and actually get in next time

TheBotanicalKitchen

26 May 2024

That’s very unreasonable to give 2 stars, due to staff shortages! We were given short notice of sickness and updated socials as soon as possible. It’s because we are new and finding our feet, that these things happen and some understanding would be appreciated.

mockingbird

28 May 2024

I’ll change the review when I make it back. Like I said, I made the trip from Keswick especially, an hour and a half round trip so I was pissed off. I think it’s fine for my review to get people’s attention and for visitors to double check if you are indeed open.

TheBotanicalKitchen

29 May 2024

i live in Keswick, it's not an hour 1/2 away!! Socials were updated, I've turned up at Chesters before, and it was closed (they didn't even update their socials), I certainly didn't give them a bad review. Reviews should be based on your experience of eating at a cafe, not based on if it's open or closed! I think you should remove it, it's completely unjust.

craigmc

30 May 2024

Hopefully you get a chance to visit again soon and update your review. ❤️🌱

Lou-alayn

Points +207

Vegan
25 Aug 2024

Closed on Bank Holiday Sunday

Complete disappointment. It says everywhere (even the restaurant door and advertisement on the street corner) the restaurant is open on Sundays and it was closed today, 25th August…the Sunday before Bank Holiday!

TheBotanicalKitchen

15 Sep 2024

We advertised on all our social media we were unable to open, due to the chef/owner taking ill, which also meant she was unable to drive in to Bowness to collect the signs!!! To give a 2 star review without even experiencing the cafe, is very unfair.