I took my Dad here for his birthday and the service wasn't very good:(
It was a weekday, we were the only people in the place and it took our waiter forever to help us out!
There must have been at least 6 other employees in the room next to us too, they were just hanging around chatting,
I took forever to get more bread, too and since you use the bread to pick up the food we had lonf pauses between our meal- kind of a pain.
I really, really like the Blue Nile in Ann Arbor but I probably wouldn't go to this one again due to the bad service.