1 Filtered Review of Sugar Apple Natural Foods

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RickiPoratKessler

Points +90

Vegan
08 May 2021

Horrible!!!!

What a terrible owner this place has.
I went to sugar apple organic Cafe every single day of my stay at key west, not because the food was any good but only because it was the only organic fully vegan place I found there.
If anything the portions were small and the food was the equivalent of what I would quickly make at home if I wasn't in the mood for cooking but it was vegan and organic so there I was.
I am a foreign diplomat and have a tax exemption card from the US government which means that by law no business in the US can charge me for tax. This is stated very clear on my card which is signed by the US government.
On the first 2 days I went there I presented the card to the person behind the cashier and had no issues whatsoever. On the last day the owner happened to be there and let me tell you that in my 37 years on this planet and after serving my country in China, Colombia, México, Middle East and other countries, never have I ever encountered such degrading and humiliating service.
Not only did the owner charge me tax but he argued that it was just a dollar and a half and isn't a big deal. I explained that my card was accepted in his store the previous days and that by law he is not allowed to charge me tax and that it wasn't a matter of how much the tax was more of principal. He then got even more aggressive and and told me he basically didn't feel like doing it cause he didn't have a computerized system and he wasn't going to open a file for me. He could have easily found another solution like discounting the tax equivalent, after all like he said it was only a dollar and a half. I told him what he was doing was a federal offense and he told me not to trouble him with my nonsense!!!
He then had the odesity to ask me if I wanted to leave a tip?!? And I said no thank you, he then started laughing and said well I guess you guys don't top either!! After I left a tip every other day I was there. I mean this guy couldn't get any more rude.
I called the ministry of foregien affairs and they should take care of it but I highly encourage you to stay away from this place.
I believe as vegans our main goal is promoting kindness to all living creatures and that is definitely not what this guy represents.

Cons: Rude disrespectful owner.

moeveganplease

09 Aug 2021