1 Filtered Review of Sabai Sabai Simply Thai

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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Vishalamin

Points +13

Vegetarian
21 Dec 2017

Vegetarians be careful at this restaurant

We always recommend this place to everyone we know. We are vegetarian and do not eat any meat or seafood. When we placed the order, I specifically told them of our restrictions of no meat or seafood. The waiter acknowledged my request by staying vegetarian ok. Then when the food arrived, they put duck meat in one of the dish. We all shared the food and realized right away the taste wasn't right and told the waiting staff. They were apologetic but it's a big deal for someone who had never eaten meat in their life. I am disappointed that our meal was not complimented by the restaurant. In fact, they only took off a dish with meat from our final check. This is NOT a great customer experience. I understand mistakes happen but when asked if similar mistakes have happened in recent times, the wait staff acknowledged with 'yes'. This is why this restaurant gets a 1 star. I will not be going back there again. The Business needs to make changes so such mistakes are avoided in the future.

Cons: Lacks Customer experience , Not paying attention to no meat instructions