I ordered the 'vegan' lasagna as marked in their menu. When ordering I asked the waitress if it was definitely vegan and she said twice that it was. Great I thought! When it arrived I could tell immediately that it was not vegan cheese. I asked a waiter who took it away and asked the kitchen. He came back twice and told me it was vegan and returned the dish to me. I then tried the cheese and it was obviously not vegan. I asked another waiter who told me that they don't do a vegan lasagna. I said it was clearly marked in their menu. He said it was a mistake on the menu. He brought the menu to me and asked me what I would like instead. I chose the 'vegan fajitas'. I waited 30 minutes for these to arrive. The rest of my parties plates were cleared from the table already. It arrived with non vegan sour cream! The fajitas were not great. No real flavour I left more than half. When we paid the waiter came over and told me that they actually do have a vegan lasagna but because the kitchen was busy they had just used normal cheese! That dish had been back to them, where they could see it and the waiter had asked if it was vegan and they lied because they were busy! We told them how dangerous that was because I could have had an allergy. It seemed to go in one ear and out the other. No apology. They have no understanding of vegan, I am British and they were too so no language barrier. We will not be back.
2 Reviews
First Review by BevMoss
VickyTaylor
Points +46
Served cheese. Staff lied about it. - Edit
I ordered the 'vegan' lasagna as marked in their menu. When ordering I asked the waitress if it was definitely vegan and she said twice that it was. Great I thought! When it arrived I could tell immediately that it was not vegan cheese. I asked a waiter who took it away and asked the kitchen. He came back twice and told me it was vegan and returned the dish to me. I then tried the cheese and it was obviously not vegan. I asked another waiter who told me that they don't do a vegan lasagna. I said it was clearly marked in their menu. He said it was a mistake on the menu. He brought the menu to me and asked me what I would like instead. I chose the 'vegan fajitas'. I waited 30 minutes for these to arrive. The rest of my parties plates were cleared from the table already. It arrived with non vegan sour cream! The fajitas were not great. No real flavour I left more than half. When we paid the waiter came over and told me that they actually do have a vegan lasagna but because the kitchen was busy they had just used normal cheese! That dish had been back to them, where they could see it and the waiter had asked if it was vegan and they lied because they were busy! We told them how dangerous that was because I could have had an allergy. It seemed to go in one ear and out the other. No apology. They have no understanding of vegan, I am British and they were too so no language barrier. We will not be back.
Read moreUpdated from previous review on 2024-08-28
Cons: Non vegan food labelled vegan, No understanding of vegan. , Lied about dairy content.
Guest
BevMoss
Points +177
Nice friendly restaurant serves meat with vegan and veggie section on menu - Edit
Enjoyed my vegetable fajitas. Restaurant is very accommodating to vegans
Read morePros: Staff, Food
Cons: Could be more options, No vegan dessert options
Guest
For Members
Why was my review removed? Guidelines for writing a review View our privacy policyFor Business Owners
Claim this business See inaccurate information? Submit an update here Link to this page from your site See an unfair review? View full terms & conditionsThis page has been viewed 194 times.