Thai
Non-veg
Serves meat, vegan options available. Thai food menu. The spring rolls, "amazing" entree and "hot basil" entrees are vegan. Vegetable soup can be made vegan. Has dairy-free bubble tea. Note that currys use fish paste.
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2249 Sunset Blvd, West Columbia, South Carolina, USA, 29169
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- Wheelchair accessible
- Accepts credit cards
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Last update on 09 Jan 2017 by Guest
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8 Reviews
First Review by pttheot
Ms.Moore
Points +13
Bullying, Rude Server - Edit
It's unbelievable how bad customer service is getting.
Read more6/26/2024. We've been to Mai Thai 3x in just the last 6 weeks. You'd think that would count for something??? I order the same thing each time we are there. Our waitress evidently forgot to write down to "fry" the tofu put in my soup. I won't eat it raw. Thus, my soup was made incorrectly. I noted this and the other waitress (CC = shrill, loud, rude) yelled at me making a huge scene. She pointed at the sign and lectured us in a demeaning manner that we'd still have to pay for it, even if I didn't eat it. She yelled that I obviously didn't specify what I wanted. My husband and I both stated that I was very explicit in my directions. She continued to lecture me loudly and stormed off to the kitchen. Everyone in the restaurant were staring in our direction. I didn't expect to see the soup back. I wanted to leave and never come back. Both my husband and I thought it would be a nice break after a medical appointment, but I felt attacked, & my condition flares up when people go to such lengths to harass me publicly. The soup was partially fixed. Some of the tofu was still un-fried. We told our waitress what happened, asked for the manager, who wasn't there, and then we asked for her contact information, which our waitress said no one had. Shouldn't a manager be able to be reached??? At that point I was literally shaking and couldn't finish my meal. Evidently, both waitresses find such abominable behavior on the part of CC as normal. My husband asked me to head to the car, because he saw how my system was extremely aggravated & worried about a possible asthma attack on top of the lupus flare & sciatic pain I was already experiencing. He said he asked why no one apologized to me for being yelled at publicly in a harassing manner, and CC claimed her shrill, loud, mocking tone is her everyday tone. So, clearly she sees nothing wrong with chewing people out regularly. (Per other reviews, rudeness by wait staff were noted). Well, that's not acceptable! We frequented your establishment, wanted a relaxing meal, but now know, not only is that not possible in the future, with one staff member getting off on berating customers for no other reason than she gets off on bullying and humiliating people! The fact that no manager was there with this kind of behavior going on says loads too. Clearly, this gives the staff the message of no accountability.
Cons: Rude server, Harassment by server, Poor customer service
Guest
TiaStreeterHutchins
Points +3139
Great thai food in West Columbia w/ good vegan options - Edit
Great restaurant staff was incredibly accommodating to make their dishes vegan. I got the brown rice with veggies, but I’ve had the pad Thai made vegan before it was great also.
Read moreGuest
TracyMiller
Points +29
Yummy - Edit
We have eaten here a few times. And very good every time. The Garlic and Pepper Vegetable with brown rice is my favorite. Loaded with lots of veggies. The cucumber carrot salad is also delicious. And it’s served in a martini glass!!🍸
Read morePros: Brown rice offered, Lots of veggie options , Tofu can be steamed
Guest
dreams4dale
Points +68
Delightful servers, delicious food - Edit
Found this restaurant with Happy Cow. Called to make sure the restaurant was open and the person on the phone was an absolute delight to talk too. When we arrived the server was knowledgeable and helpful. The menu was easy to read and informative with what is in the items. Food was delicious and more than enough per person to eat.
Read moreUpdated from previous review on 2021-05-07
Pros: Lots of vegan options , Lots of parking , Affordable
Cons: ??
Guest
daniellewoood
Points +230
Tasty eats - Edit
I really enjoying going to Mai Thai because they have a great lunch special offering a soup, salad, and meal for a great price (I believe around $11). (NOTE: the soup is NOT vegan because it uses fish paste, but the salad and meal are worth it - great portions.) I can also enjoy a bubble tea while I wait - my go to is the Thai Iced Coffee - they also have other veg options. They have a wide selection, and if you are uncertain if something is vegan, do not hesitate to ask. Friendly staff.
Read morePros: Amazing food, Vegan bubble tea!, Lunch special
Cons: Uses fish paste in curry and soup, Easy to miss if you’re new, Can be pricey for dinner
Guest
sopranonerd
Points +210
No vegan curry! - Edit
I went here for lunch. It was very affordable and they had fast service. I was disappointed to learn that all the curries and the pad Thai use fish sauce. The lunch specials come with soup and salad, but good thing I was careful—even though I had asked the server about vegan options when ordering, she brought me soup that had chicken in it. Not cool, but also not a big deal. Even without soup and salad the lunch plate is a generous serving and worth the price. I had the vegetable delight which was yummy but not exciting. Also I love that they sub brown rice for no charge.
Read morePros: Lots of vegan options, Wait staff is knowledgeable , Cheap
Cons: No vegan curry!!, No vegan pad Thai!!
Guest
CrazyCatLady55
Points +62
Tasty Vegan Options - Edit
Our veg/vegan group ate here for a meet up and later learned that some of the dishes we were told were veg/vegan WERE NOT. But a lot has changed in the 2 years since that, though. The staff is now very knowledgeable about what is and isn’t vegan. And the vegan options are really good. I recently had the Vegetable Delight and it was delicious. Also, the spring rolls are amazing. I don’t know how they prepare the tofu (I suspect it is lightly breaded somehow) but it is incredible.
Read moreGuest
pttheot
Points +38
Really good Thai food - Edit
Staff is very knowledgeable with Vegan options. They will go above and beyond. Lots of choices, generous servings. One of our "go to" places
Read moreGuest
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