Lacto
Ovo
Pizza
Italian
Beer/Wine
Delivery
Take-out
Non-veg
Serves meat, vegan options available. Vegetarian pizzas can be veganized with vegan cheese for a charge. Open Mon-Thu 12:00-21:00, Fri-Sat 12:00-21:30, Sun 12:00-17:00.
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24 Rendezvous St, Folkestone, England, CT20 1EZ
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Last update on 11 Jul 2024 by RichardⓋMolyneux
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Added by Pupnik on 16 Nov 2017
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9 Reviews
First Review by Pupnik
RichardⓋMolyneux
Points +1634
Posh Pizza - Edit
Wouldn't normally spend this much on pizza, but we enjoyed ours, and the veganised (spaghetti) pasta. Chocolate torte with vegan ice cream was also good.
Read morePros: Attentive staff
Guest
ClareJ
Points +6
Don't risk it, they just don't care - Edit
Went to Luben's to have a meal with my friend who I'd not seen for 5 years. We were looking forward to a leisurely afternoon and good food. We were he only 2 people in the restaurant so it looked positive for a peaceful meal - how wrong could we be...
Read moreThe menu looks impressive with lots of vegan and allergy specific options however this company clearly takes no care to actually deliver those dishes, and their staff do not take responsibility for the service provided. A complete disgrace and downright dangerous for anyone who needs the confidence of an allergy controlled meal. Having spoken to other friends since this instance this is not the first time this has happened by a long way.
My friend ordered vegan mac 'n cheese. When our food arrived she took a bite and told me she thought it had ham/bacon in it, when I had a look it clearly was full of meat. We complained. The waitress apologised, then said that whilst she was apologising it wasn't actually her responsibility it was that of the kitchen... She said we wouldn't have to pay for that dish and that she'd arrange for a vegan dish to be prepared, and offered us drinks as an apology. She took the drink order for my friend then walked off, so we had to call her back for the other.
So I was left eating alone waiting for my friends meal to arrive. Her food was delivered, by which time I was halfway through mine. The dish that her food was delivered in was piping hot, but the pasta was cold. Not just not hot but cold. We have since deduced that for it to be that cold it had to have been defrosted, a minute in the microwave for a cold dish would have delivered a hotter result. It was revolting.
Called the waitress back. I suggested that after such a double fault she should just let us walk away our entire meal had been spoilt. Any enjoyment of my food had disappeared as I was eating alone. I asked what would have happened if my friend had been allergic to milk, as her non-vegan dish would clearly have contained milk. The waitress apologised again and said it was beyond her control. I asked what she meant, and she said she was just front of house so she wasn't responsible.
She offered to charge me half price for my (half-eaten) meal and to charge us for our drinks and starter. Clearly in the absence of anyone prepared to take responsibility we weren't going to get any sensible response so we paid and went home.
We called later and spoke to a manager once home - he was super apologetic and said that s
Cons: Meat in our vegan order, Lack of responsibility, Cold food in the replacement vegan dish
Guest
DionneF
Points +577
Great vegan pizza - Edit
Really, really good pizza. The meatballs were ok, but the sauce and garlic bread were better. Also super friendly and helpful staff.
Read morePizza is super big so you’ll probably end up taking it away.
Can’t wait to go back and try the vegan Mac n Cheese
Pros: Vegan Pizza - No 12 Chestnut Mushrooms, Friendly staff
Guest
Pupnik
Points +1629
Good vegan pizza - Edit
Luben make their own sourdough pizza bases and cook them in an enormous wood fired oven you can see in action at the back of the restaurant, it's a thing of beauty and the dough is some of the best I've ever had. For a small fee you can upgrade to vegan cheese and add any extra toppings too. I think the cheese they use is Mozzarisella although I can't be sure, but it tastes like it. A gluten free base is also available. Also now available on Deliveroo!
Read morePros: Delicious dough, Seitan pepperoni
Guest
JoannaTheFoodie
Points +70
Lovely food - Edit
Have eaten here a couple of times, nice big restaurant in the heart of folkestone. Love the hummus and sour dough bread starter which is big enough to share (you can ask for more bread free of charge). Can't recall the mains but I know we left happy and full.
Read morePros: Plenty for vegans
Cons: None
Guest
jademarple
Points +144
My first pepperoni pizza 🍕 - Edit
Absolutely delicious vegan Sister Seitan pepperoni pizza! 😋
Read moreGuest
dodge103
Points +94
Amazing food! - Edit
I ordered the vegan meatball pasta, I had to ask if it wasn’t actually meat as it tasted so good!
Read moreService wasn’t amazing, when the waitress picked up our plates it took us 20mins before we could get her attention to get the bill. Another 20mins later I had to walk up to her to pay the bill.
Pros: Loads of options, Great tasting food, Friendly staff
Cons: Very slow service
Guest
bc1995
Points +236
The best in town - Edit
Vegan menu if just superb. There’s plenty of choice and we have never left disappointed. Staff are super friendly and welcoming which truly adds the the experience. All pizzas are cooked in a large tradition pizza oven which is really cool, the atmosphere is comfortable and inviting. Thank you for having us!
Read moreGuest
sneeple
Points +90
Great pizza and great choice for vegans! - Edit
We happened to be in town just as Luben's launched their new vegan (veggie and gluten free) menu and we were definitely glad we chose to eat here. The pizza bases are perfect, and the vegan cheese (which you can have on any pizza for a vegan tax) was great and not claggy. The mac and cheese is sweet as has butternut squash in it, and really enjoyable. Would definitely recommend!!
Read morePros: Vegan menu! Lovely staff :) vegan wine!
Cons: None x
Guest
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