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5 Filtered Reviews of Golden Dinosaurs
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
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Fantastic food / Horrible Service
We were excited to find this place in downtown Gulfport as there aren't many vegan options to speak of. We are vegan food business owners as well and realize that customer retention is crucial. The guy wearing the hat taking orders behind the counter has no idea how to treat customers and I foresee this business failing all because of his attitude. I'm not going to get into it but I had a small issue with my meal I didn't even ask to return it but this employee mocked me in front of other employees and had the worst attitude I have ever seen from a service employee. It's obvious that the owner of this business knows how to make good vegan food and if they had any idea how their business was being run on the front end AND decided not to do anything about it then they can kiss this restaurant goodbye ESP with peak season just a few weeks away. It's nuts because as we were sitting there eating our meal we overheard him speaking to other customers that had just walked in trying to understand the menu and he was so condescending we couldn't believe it!
This was the second time we ate here in less than a week and I was excited to try some other things on the menu. We like supporting other vegan businesses in fact it is our passion to do so and it's just sad to see people who are the face of your business that may cause its demise.
So my recommendation overall: Eat there because the food is good but don't expect good service or a warm and friendly reception.
Pros: All vegan menu and awesome baked goods
Cons: Horrible service
Terrible abuse
Zero stars but makes me give at least 2. My husband and I have been there 4 to 5 times, the food is generally very good but pricey. We drive from Port Charlotte and enjoy visiting gulfport and sometimes St .Pete.
The service at times good, other times not.
Being vegans we were just happy to have a full service restaurant/ deli that is all vegan.
This happened during covid. We are careful to only go to places where we can social distance outside only.
However after what happened yesterday, Sunday , we will never go back again.
We are very careful to social distance and wear a mask. When we got to the restaurant the door was blocked with a table in front with a sign " curbside pickup "
I did not notice any other instructions so I just came to the conclusion that I had to order on the phone or online. There were people waiting in the front so in order to social distance and find some shade from the hot sun i walked over to the patio ( not blocked off nor was there any sign to say stay out).
There were no chairs but there was a wooden bar ht counter. I sat my purse down , went online to try and order. The online menu I found was cumbersome, I could not find the items we had gotten before so I called them to order. I described what I was looking for Sunday brunch that we had in the past. She got annoyed and said they were too busy to answer my questions and that I needed to go on line to order. I explained to her that I couldn't find it online so she went ahead and answered my questions. It was noisy in the background, she was in a hurry. I ordered multple items and drinks. As I was completing the order a guy came out from inside the restaurant and into the patio area where I was standing in the shade and started yelling at me through his mask I couldn't hear what the order taker was saying and I couldn't understand what he was saying because they were both talking (yelling on his part)to me at the same time. I politely asked him to let me finished my order then i would talk to him, it would just take a minute, went back to the phone and he continued agressively interrupting me so I could not hear the lady. I refused at first to be bullied, while I could not fully understand what he was saying because I was trying to hear the lady I got the jist that he didn't want me standing in the patio area. My husband finally came closer to try and help and told the guy to let me finish my call, he shouldn't be rude as there was no sign to say the area was blocked off.
I had no problem moving, I just wanted to wrap up my order so I wouldn't lose my train of thought or even get hung up on.
The guy was unnecessarily belligerent from the start and would not let up. He did eventually drag out a sign barrier at the entrance to the patio during this unfolding drama. I finally gave up trying to complete my call there and walked the 25 ft to the front of the shop. Then I told the lady to just cancel my order.
I then told the guy I wanted to speak to a manager and he said he was the manager. I was livid at that point. We were having a heated argument about what happened, a passerby -clearly a local- said " I am sorry sir" basically taking his side as if i was one of the anti mask people !we have all seen taking a fit in online videos. I only say this because we this has become a thing and it was clear she was jumping to conclusions although I did have my mask on and I had it on the whole time except when I was over in the corner on the phone away from other people. This passerby had no idea what had transpired. That is another issue: wrong to jump to conclusions.
There are some other reviews on google that are about being treated rudely at this establishment, one even as bad as my experience. Another review called them elitists. It is a shame that a vegan place would be this way. I had always raved about this placed and recommended it to everyone, no more.
Terrible food and service!
The two male employees harassed me about my medical condition and said my mesh mask wasn’t sufficient regardless if I was exempt. I was just wearing it to help the non existent customers in line feel more comfortable. They didn’t care and told me it’s Florida Law and to come back with an actual functioning mask. No mask has actually been proven effective for viruses. Rather then kindly talking about the issue they walked off. Later my food came, mac n cheese covered in just oil, the buffalo Tempe like it was microwaved, floppy and oily as well. As for the jackfruit slider, it was bad as well. Not sure if the fruit needed to be warmed, shredded more, or what was up with it. Heck, wouldn’t be surprised if they spit in it. I actually tried to check. Will not be coming back and would not recommend going if you want to be treated like a human begin. They did not once try to talk or reason kindly. Very aggressive two individuals.
Pros: The lady at the window “appeared” to be friendly.
Cons: Pricey fast food
All Processed/Unhealthy Vegan Junk Food.
Wonderful crew, employees, and owners but sadly the whole resturaunt it vegan “junk” food. Nothing healthy, nothing organic, nothing local. All Processed food (gmo wheat gluten “seitan”) ~ This is literally poison guys😒
Pros: All Vegan
Cons: All Seitan/Processed Vegan Meats, Unhealthy Foods
hapivegan
Points +13
New Vegan deli in Gulfport threatens to call GP Police!! LOL - Edit
I was very excited to go to this new vegan "Deli" and welcome them to the neighborhood. I stopped by one morning to pick up a coffee and to clarify some things I had been told about the food. There was much confusion with the local community of gulfport about whether they had real meat "Pastrami" or Hot dogs. I attempted to explain that it was vegan which means NO MEAT (pastrami or hot dogs) but they did not agree and stated that their signs state Deli/pastrami etc. Anyway, I went in ordered my coffee and inquired about what the pastrami, hot dogs were made of etc. The young man behind the counter began to give me lecture on being vegetarian and what vegan was etc. I had to cut him off because I was on my way to work. He proceeded to get more aggressive with his lecture but not answer my SIMPLE question. I then stated that I thought this was rude and asked if I could please just have my coffee. Then the fun began!! A woman came out of the back and asked me to LEAVE! She stated I was trespassing and she was going to call the police. With a phone in her hand and her finger pointing at the numbers she threatened me again with calling the police. When I ask her for what??? She stated I was trespassing and that they had a solid reputation in gulfport and her reviews were 85% positive. The young man kept asking me for my name as if they were on a CSI show!! It was so ridiculous. If I wasn't on my way to a biz meeting I would have let them call the GP police (you know we all know our GP officers personally) waited outside for the "police" and watched them explain to the police why they were using GP finest resource to remove someone from there property who was not a threat, there to purchase a coffee, had a few questions and had some feedback to share with this new business. Needless to say I will not be going back to this place because it is not a pleasant experience to be threatened with nonsense before drinking a cup of coffee!!!
Read moreCons: See above
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