Siento que no lo hayan pasado bien, si me lo hubieras dicho en su momento quizás hubiéramos entendido lo que no les ha gustado y cómo mejorar. Siempre es mejor hacer en esta manera que decir que todo está bien cuando se les pregunta y luego dejar una crítica como esta: no ayuda ni a nosotros y tampoco a quien lee el comentario ya que no es específico y que el 99% de los otros comentarios son de aprobación.

HI. we reported your comment because you left a fake review without trying anything in our restaurant. you entered and asked for a paper menu and it was given to you. you left without saying anything and then left us a one star review saying that we didn't have a paper menu, which was a lie. We have reported your comment once again and hope it will be removed as soon as possible. We're sorry to see people who haven't even eaten at our restaurant turn so violently against us. shame on you

There is not only me noticed your rude and unprofessional comunication. Restaurants its not only about food its about whole expierence. Looks like you don't understand that.

luckily for hundreds of people who came to our restaurant we only had problems with you two. and that's because you were both rude. the customer is not always right, if you are rude (and among other things we did absolutely nothing with you except show you the paper menu as requested and explain to you that two dishes were missing because we were changing it) you can't expect to be treated well. kindness is repaid with kindness. Those who have eaten with us know how much we love talking to people and creating real relationships. knows how we manage to make people feel at home. you didn't eat in our restaurant, and Gina was rude from the first moment, demanding dishes from the olt menu (NOT our me) and also pretending a special treatment.

Gina's husband, fortunately most of our customers are not like you and are good people, who don't hide behind a keyboard. fortunately we are creating a real relationship with our customers. I'm very happy that everyone can see your rudeness. you can continue to comment on us every day, we will continue to go with our heads held high and make everyone who passes by here feel good!
customers are not always right, and as we have already said if you are rude from us you will not receive kindness. the customer is not always right, and in this case it is very clear. have a good life.

Gina, you came to our restaurant requesting a menu that wasn't ours. you expected dishes that weren't ours, you even wanted us to make you a brunch dish at lunch time (you were even satisfied!!). You demanded special treatment, when for us, the new owners, you were a normal customer. your husband even tried to teach us to do our job by telling us that we shouldn't have changed anything. our change was an act of courage, we are 20 years old, we want to do and propose OUR idea of ​​cooking! what you did was very disrespectful! You can't go to a restaurant and ask for dishes that aren't on the menu just because you want it! not to mention the really rude private message sent to us by your husband. furthermore you allowed yourself to comment under this person's comment, without knowing what had happened! this person wrote a FALSE comment and that's why Happy Cow removed it. your fury towards us is shameful, due to the simple fact that we have changed the menu. please leave us alone, if you want to talk reply in private or come to the restaurant as we have already invited you to do. Don't hide behind your husband or behind a keyboard. good evening and buenavida ✋

Not Happy Cow removed it, i did as I wanted to change to obe star after your nasty accusations, but wasnt able still gives two. I deletef that comment. Looks like you don't have any manners.

you deleted it because it was clear that you had written a lie. they weren't accusations it was the reality of the facts: you asked us for the paper menu and we gave it to you, simply telling you that we are changing the menu for the summer and two dishes were different (and they were explained to you). you left in a bad way, without saying goodbye and you leave us a review saying that we don't have a paper menu. What did you expect us to apologize for? you left a fake review, and you were responded to politely (we even invited you to come back). you deleted it because you made a fool of yourself and you're trying to defame us again. Let's hope Happy Cow takes action against you and your comments, have a nice evening

Search for help. Maybe someone to teach you manners. You provided old menu when i asked 3 times. Because i said i wont scan your code im not using it. So stop your own lies. When I entered I asked for menu and you said you dont have it that for menu i need to scan code. I went outside as there was my child do discuss or we want to stay. And we didn't wanted.