at Balans Soho No 60 in London

  • Balans Soho No 60
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  • White Veg-options
Lacto
Ovo
International
Beer/Wine
British
Honey
Non-veg

Serves meat, vegan options available. Bar offering late night drinks and bar food labelled on the menu such as a falafel wrap and Moving Mountains burger. Open Mon-Sat 10:00-05:00, Sun 10:00-00:30.

Venue map for Balans Soho No 60
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2 Reviews

First Review by SoniaMonique

Avatar nadavrbn

nadavrbn

Points +21

Vegan
28 Dec 2023

Served me meat by mistake

I went there since it was one of the only places open late at night in the area.
Ordered the vegan burger which was overpriced (20p), the falafel wrap which costs 17p is also very expensive.
I received my burger, which had a very meaty looking strip of bacon on it, so I asked the server if this is indeed the vegan burger and there wasn't a mistake. He confirmed that it is the vegan burger, I hesitated but said okay maybe they really good bacon substitute here. Took a bite of it and it was all meat.
I immediately spat it out and told them I got a real burger and not the vegan one. They apologized and said something about a computer error that printed out to the kitchen the wrong dish. I feel like their apology wasn't enough. I got the vegan burger, and it's served on a black bun, which makes it so easy to differentiate, the server whom I asked at first should have spotted that immediately.
And the vegan burger wasn't even good.

I know that it's a mistake and wasn't intended, but it could have been so easily avoided if the servers were professional and gave more care for their vegan customers.

Pros: Open late

Cons: Expensive , Vegan burger wasn't good

Avatar SoniaMonique

SoniaMonique

Points +429

Vegan
26 Nov 2023

Lovely

We had to queue for a bit to get in. However it was a great place and I enjoyed the food.

at Balans Soho No 60 in London

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