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MERCYVeganFactory

Thank you very much for sharing your valuable feedback. We sincerely apologize for failing to meet your expectations and for any disappointment we may have caused. Regarding our pricing and portion sizes, we deeply regret that they did not meet your satisfaction. Unfortunately, due to the rising cost of raw materials, we have had to adjust our prices, which may not have aligned with your expectations. As for the presence of the three freezers, we would like to explain that our establishment also serves as a "Factory," which necessitates the use of such equipment for product storage and management. We understand that this might have created a different atmosphere compared to other dining venues, which may have surprised you. Despite your kind decision to visit us again, we are truly sorry for not living up to your expectations. If you ever choose to visit us again, we would greatly appreciate it if you could let us know. Your valuable feedback will be used to help us improve and create a better experience for our customers. Thank you once again for your time and input.


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