Hello, Sorry to read that you did not enjoy the service. If you came in after lunchtime and you found just a single clean table, that means we were fully booked for lunch. When a lot of tables eat, drink, then order desserts and then also all want to pay quickly after the other, service takes priority so that it is as fast as possible for every customer. It can then take a moment before we can remove all the dishes and clean all the tables. Usually customers do greet at least one service person, whether or not they saw the sign. We do take note of people that we see coming in, talk to them to explain everything and with that plan on when we will check on the table to take the order. It is really really rare for people to just walk in and seat themselves without saying hello to anyone. If you just seat yourself, then the waiters probably did not know how long you were there, or did not even realize that you were a new table and not someone that was still there after their lunch. Our team is really friendly and get great feedback on the grand majority of reviews. It of course depends on how you talk to them as well. The lasagna is a dish that is cooked in the oven, it does take around 25min of cooking time. Unfortunately it is not a dish that cooks faster, just because there is less tables that need serving. As you noted, the food we serve is homemade, it does take time to be prepared. Glad to read you liked our Christmas market.