Sounds like you went on a bit of an off day, friend! We were absolutely blown away today by how wonderful the experience was. My best guess for the discount on takeaway is that the space is so incredibly small that they can’t really seat a lot of people at the same time, which would make it hard for a small business like that to get enough cash through their tills to stay in business. In terms of cleanliness I definitely didn’t see any issues - kitchen was clean and floors were well maintained. As we were finishing our meal, the staff came over and asked us how we liked everything, and chatted to us about the process of how they make their food and shared tips on cooking vegan meats, and even gave us recommendations for places to visit in the area - they were so lovely! Definitely not saying you’re wrong, but this review is pretty harsh for what I’d consider to be the highlight of our trip to Edinburgh - would definitely recommend you give them a second shot if you’ve got it in you! 😁