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terre-à-terre

Hello Kelly, Thank you for your honest feedback and for highlighting both the positives and the areas where we could have done better. We're delighted that you enjoyed our cocktails, tasty food, and the service from our team, but we’re truly sorry for the mix-ups with the vegan options and the delay with one of your mains. We take such matters very seriously, and it's disappointing to hear that we fell short of our usual high standards in this instance. However, we’re glad that the situation was handled to your satisfaction and that the items were promptly removed from your bill. Your understanding and continued support mean a lot to us, and we’re grateful for your kind words despite the hiccups. We look forward to welcoming you back soon, and we’ll make sure to get everything just right next time! Warm regards, The terre à terre team 🌱


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