Dear Mélanie, Thank you for taking the time to write your review. Sorry to read that your experience was not what you expected. We serve vegan soft serve which we use for Sundae's and Milkshakes. We appreciate your input on the strawberry milkshake and the variety of options available. We’re always looking for ways to improve and will take your suggestions into consideration. Besides the soft serve we always have at least 5 or 6 vegan gelato options f.e. Dark Chocolate Sorbet, Mango, Strawberry and Lime/Mint. Again we are sorry hear that your experience was not what you expected. We hope you’ll enjoy our different varieties next time! Lotje 🍦