Hi Saga! Noam here- the other owner of Nomi The Karakal.. for a few months now I have been reading your massage every now and again and a big wave of sorrow floats my heart.. I left my old life to create this amazing oasis of colors and tastes, took a big leap of faith, a long dream that changed my life that I had in Ystad. Changed my life because of our new exiting routines, but mostly the people, our clients-friends that can share our vision, vision of how to live life and not only serving food. I’m very sorry about your experience here and positive that only if you would tell us that our worker forgot to add something or made a mistake we would be able to compensate you right at the place(like it usually happens when someone is making a mistake- we grow of it) with a smile and a laugh. Like with that sandwich we would just ask you to lift the spinach, since the pesto was bottom layer or just give your more to your satisfaction . 🥲 Like Miriam shared we are and have people with special qualities so what’s considers to be ‘sad’ to you might be just stress (like you have a lot of in this branch) or any other emotion, you see..- most important for us is that everyone will have a fair chance in society even if she/him is not ‘perfect’ and unique. We welcome you again with open arms to our baby cafe to have a laugh, a hug, a meal- whatever you wish🌻 And for us to get a overview of the situation we are happy to receive the information about what day and time you where here, maybe you can check your pictures. So that we can take this information with us for future planning and understanding how we come across, and the service and vibe we strive to offer.