Thank you for your feedback. We're glad to hear you enjoyed the strawberry ice cream and the chocolate with chocolate chips! Regarding the servers not wearing gloves, we understand your concern. We have been advised, even during the Covid years, that the use of disposable gloves can be just as problematic as not wearing gloves due to potential contamination. We also strive to be eco friendly and disposing of thousands of plastic gloves a week just isn’t within our ethos. Rest assured, our staff are diligent about washing or sanitizing their hands between transactions, especially when accommodating dietary preferences or intolerances. Please know that we are committed to providing excellent service and quality products. We adhere strictly to the guidelines provided by our health and hygiene inspectors to ensure the highest standards are maintained. Thank you for your understanding and continued support.