Good afternoon Lisa, we are extremely sorry that you didn't enjoy your experience at Plant Veggie Bistrot. Unfortunately we had a troubled lunch service on the day of your visit caused by the sudden absence of our chef that could not work on that day & by the farmer strike that is happening all aroud europe. We are not trying to justify our mistakes, we just wanted to let you know why the service went that way. For what concearn the food and especially for our daily set menu we work only fresh ingredients that get delivered every morning and because of the strikes we did not receive enough produce. We are sorry that you did not enjoy our food but we can guarantee that everything was freshly cooked, we don't serve old food like you mentioned. To make it up to your table we discounted various items from the menu and we invited you all for a free meal at our restaurant but we didn't receive any reply from your side. For what concearn our "rudeness" allow me to say that it's the first time in 20 years that someone calls me rude on duty. We never replied in a bad way to you, to anyone of your table or any guest that ever visited Plant. It's really not in our style. I would not consider expensive a 14,50euro set menu that includes 2 courses, home made gluten free bread, water & a coffee or tea. We really hope to see you soon to prove you the quality of our food and service. Our invitation is still valid :) Our biggest apologies and best regards