Nasmaste, Hope all is well. I want to extend our apologies for the experience you had. This is certainly not the impression we want our customers to have. We have always aimed to provide good quality meals. We strictly follow health/safety/cleanliness guidelines as per NSW food and Safety regulations. There is no way we can muck around with customers health. Your situation is unfortunate, which we are extremely sorry for the situation. Your feedback is extremely valuable to us .It helps us improve our service. Your feedback has been taken. We hope we have the opportunity to regain your trust in the future.