Dear Kytaku, Thank you for taking the time to share your feedback. We're glad to hear that you find our place good for meetings. We appreciate your observation about the cushions and we'll certainly look into it, as cleanliness and comfort for our guests is important to us. As for the service, we sincerely apologize if it did not meet your expectations at times. We're currently in a team-building phase, working hard to ensure we provide consistent, friendly service. Other positive reviews might attest to our general friendliness, and we hope that going forward, this will be your sole experience with us. We look forward to seeing you again soon and providing you with the excellent experience that most of our guests have. Best, The Naspolya Nassolda Team