Hi Martha, We’re sorry the new location didn't meet your expectations! The new location is the first we introduce for the brand [not a franchise], as our first limited service restaurant that provides customers the freedom to stop by for a quick meal or takeaway without a long wait. While it may feel different because of its service options and limited menu, we hope you know that it has been developed with love and attention to the requests we’ve received for a location that provides customers the ease of self-service and easy to-go options. Of course, you’ll always be welcomed at our full-service restaurant in El Born, where you’ll enjoy the VJFB™ atmosphere, full menu + drinks, and friendly staff. We hope to welcome you back again soon! Team VJFB