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Mithai
Contrary to your statement, Masks were NOT mandated at the time. Secondly, since you waited on the phone, I took your call while first attending to a customer at the counter, which is common courtesy in any business. And finally, I run the cafe alone from 12-9pm, and take orders through Grubhub, Doordash and UberEats, so how could you possibly know how busy I was at that time? Most orders require 15 minutes to prepare, so If I stated 20-25 minutes, then I clearly had other orders in the cue.