Hi Anna. Although you wrote this review in 2022, I'm just seeing it now at the beginning of 2023. Admittedly, 2022 was a pretty rough year for our business -- actually the worst of our pandemic years because we lost our entire management team to other parts of the world and could barely find staff, much less qualified managers. I offer this information not as an excuse but rather as an explanation. We are fully staffed for the first time since 2020, and our team is the strongest, most committed one we've ever had. Our pizza crust and sauce recipes are new. And the vegan Rachel you mention above is the third best-selling panini on our menu. Our gluten-free/vegan chocolate cake is so popular we can barely it keep it stocked. We agree that the Local Blend is amazing. But we hope you'll come back and give us another try, too.