Regret that you found us not so favourable, we strive to only offer the best of everything. Only wish that you had brought it to our attention at the time, so we could have remidied for you. The brand of Vegan that we do offer is one of the best around, and served in many establishments, we have many regular guests that come for their favourite flavour. It is indeed NEAR impossible to make any FROZEN DESSERT, creamy without using CREAM from an animal milk. We do offer up to five flavours of VEGAN FROZEN DESSERT. The cost of ingredients to make a vegan product are more than double that of our 14-18% Butterfat Ice Creams., thus the higher prices for them. Should you visit us again, try our Sorbets, many find these a better alternative than the Vegan Frozen Dessert.