Hi Veganisator, Could I enquire please is it honestly fair to criticise somewhere because one or more staff members don't speak anything other than their native language? Any time I go to a non English speaking country I regard it as a bonus if the staff speak English. I don't expect it as a given. To state the obvious, languages open doors. Despite my efforts I still have so much to learn it's not funny. Have you considered going to the vegan society wesbite and buying a copy of the vegan passport? It costs less than 10 euros and covers well over 90% of the world's languages. I am led to believe though that they are bring out an improved edition later this year. Happy travels, Stevie