I would like to apologize for your unpleasant experience in our little restaurant. However, despite your review having been posted only a week ago, we do recall your visit and it was nearly a year ago within our first few months of opening. Unfortunately, we were understaffed and still without our uniforms, otherwise it would have been easier for you to spot our working staff. I can assure you that at any other time, you and your family would have had our undivided attention. We are simply unable to ask 24 customers to leave, even if they are acquaintances. I can assure you that I tried my best to keep the many children running in and out of our store outside, so as not to bother your family, perhaps that's why you thought I didn't work in the store. We do in fact remember each time one of our old classes came to visit, because it is stressful serving 12 children and their (more than) 12 parents in our store, which has only 17 seats including the bar. Fortunately, it has not happened for nearly a year and it only happened twice. I can honestly say that our bathroom is always clean and our staff is extremely friendly. If you complained and our staff replied 'good', I can beyond all doubt say that he/she did not hear you correctly. Although our staff's English ability is good, it is in no way their native language. Despite our larger staff, you will find that they are always friendly and helpful.