Dear Elllla, we are really sad to hear that you had a bad experience at Carob restaurant, especially with the food quality, we do our best with our staff from training to meetings & briefings to assure all Carob's customers get an amazing experience, we take your review very seriously, and we have a strict policy when it comes to our food experience, we can't stand still without taking action, we would appreciate it if you can contact us and give us the details to help us, so we can take the right action and make sure what you experienced won't happen again with any other Carob's customers, contact to the owner directly : shaderma_89@yahoo.com Carob's phone number +962799060009 and ask for the owner Hope that you reach us soon Firas Ismail