Noah, Thank you for taking the time to give us your feedback, and I'm sorry to hear that you didn't have a great experience while dining with us and that we missed an item on your order as that is not the level of service we strive to provide for our customers. If in the future you find that we missed the mark on your order, please let us know and we will make it right there. If you could email my General Manager, Josh, at Nashville@eatcopperbranch.us we will look to make it right for you and again apologize for the delayed responses as I have been traveling. Regards, Charles