Hi Alex this is the owner of Just What I Kneaded. I went ahead and reviewed our email exchange. Unfortunately this was a particularly hectic week as we were short staffed and over booked. If you haven’t visited the bakery we are a very small team and often the baker is also the emailer and the emailer is also serving coffee. We’ve managed to survive the pandemic as we opened in June of 2020 , but are still working on scaling up and accommodating our growing orders as well as managing covid complications. Again I’m so sorry we were not able to accommodate your order and the last minute cancellation ruined your celebration. We did not respond to your last email as you referred to our manager as “a toxic ex boyfriend”. We didn’t think engaging with a response would result in anything productive or kind.