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OGambuzino
Hi Paul, so sorry to hear about your experience. It certainly sounds less than ideal. It has been a crazy season post covid, understaffed and with a lot of record-breaking days which means we are having to reevaluate/adjust/improve every day to keep up. I fear you happened to come on one of those very busy days, although that does not excuse your experience and we should have been more aware of your situation. Thank you for your forgiveness and hope you will be able to join us again soon.