I've eaten at this particular Wrap & Roll and also at the Saigon location on Hai Bà Trưng. Your review is a disservice to these dining establishments that provide a viable bridge to those curious about vegan/vegetarian cuisine. Clearly, you have never owned and operated a business in a major tourist area, as I have. A 100% vegan restaurant on the north promenade directly across from Hoan Kiem Lake would never survive. The demographics just wouldn't support the overhead. To give this restaurant 1 of 5 stars largely because it is "Not 100% vegan" is counter-productive and reeks of militant veganism. Your conversation with the manager about "being a vegan and not happy spending my money here etc." is misguided and the kind of interaction that discredits the greater plant-based eating community. Your words and actions reinforce an image of condescension and intolerance that many hold of vegans/vegetarians. One of the charms of Hanoi, and what separates it from Saigon and Bangkok, is that its culture has yet to be polluted by the influence of ignorant, self-righteous Westerners. I hope you'll choose to omit Hanoi from future travel plans.