This is Joe the owner I will continue to respond as you continue to post on every platform possible to hurt us. Also, before I address this post I am going to openly admit that the flies can be a problem during hot summer nights. They have been particularly a problem this week since we had a record rainfall 10 days ago and we are experiencing heat indexes around 100 and high humidity on top of that. Now I will address the post: I was in the main dining room when I noticed a woman wandering around, so I asked her if she needed assistance. She said she was eating outside and she comment that the food was amazing and so was the service (GO Sergii!). Then she commented that the flies were really bad, and asked if I could do something about them. I explained to her the comments above (rain, heat, etc) and I suggested to her that we move her and her family inside. She looked at me and said, "so that is your solution?". I said yes. She then went on a rant about I should have a better solution. I responded that nature was bigger than her or I and that the flies are really bad now and moving inside was the best solution. Then she said threateningly, "well maybe I should call the health department on you and they can give you some solutions." I was a little in shock, I thought that moving inside was the best way to go. I responded, "you are welcome to call the health department but they are the ones pushing us to open outdoor dining due to Covid." She stomped off. Some of my staff was standing by and their jaws were on the floor. So I went out to their table. I thought well maybe there is someone at the table more reasonable, and would see the wisdom in moving inside. I approached the table (yes the flies were particularly bad that evening) and again said, "folks it will only take a minute to move you inside." What happened next was even stranger than what happened inside. I assume it was the husband and parents at the table, but they all started telling me what I should do to fix the problem (they asked me if I had some screening to put around them, large fly swatter, more fans, etc). I had none of those items on me and in the middle of a busy dinner service was no time to start a construction project. I simply said, "guys, moving inside is the best solution I have for you." Then the table began to comment how I did not care about the situation and how I had sat them back there on purpose. *Full response on Yelp to the situation. Thank you