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Alkalinebali

Hello Sven and Lotte Warm Greetings from Alkaline Restaurant ! Thank you for taking the time to write this review. We really appreciate it when a guest reviews us, we take all reviews very seriously, and each review us a chance to improve on our services. We are sorry to hear that you and your friend were sick . Let me assure you that Alkaline restaurant follows a very strict set of processes and protocols to ensure cleanliness and hygiene of all food that comes out of the kitchen, right from the way vegetables and fruits are cleaned, to how they are cooked. Currently Bali is going through quite a severe spell of weather with alternating heavy rain and hot periods, so the weather has also had an impact on general health. We have found out that the water supplier had sent us infected water, as their water treatment plant was having issues, that they were unaware of. The problem is now fixed, we have changed our supplier to Indonesi'a biggest brand, Aqua, and also fixed a new UV light in the Kitchen and Bar, to ensure all fruits and vegetables are cleaned with drinkable grade water. Having said that, we are constantly improving our quality and safety protocols. We will continue to work on improving ourselves thanks to the feedback that you have given us Much love Alkaline Bali Team Rima


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