Hello It's not clear what you have written. I provided my honest feedback and please keep in mind that people can have different opinions. To be clear the pancake I refer to is the omelette. It's a savoury pancake my description of it. I am not sure your connection but an owner of an establishment should know to handle feedback appropriately. Interaction with staff and how my feedback is taken is very important for me. I respect those who take consideration of my feedback than those who blindly object. As someone who also works in customer service industry, the manner in which you can handle both positive and development feedback is crucial in customer satisfaction. Customer centricity can enhance customer satisfaction. A customer should always feel valued and not judged. Keep this in mind for your future interactions with customers and train your staff as well on that. Have a nice day.