We have a menu in Italian and an IDENTICAL one with an English translation. I do not understand the issue! It's all clearly written on a blackboard! There is no difference between the two. If you had any problems, just ask! The staff speak English well enough! Moreover, since we are two and we have to explain the menu in all languages, it is not that we can stay at all times to check what is happening inside the bathroom. Maybe is you you that have too many expectations. Next time, instead of going to a cheap bistrot, you have to go to a 5-star restaurant. Surely you will find the service you expect!