Hello AbiM and craigmc . Thanks very much for your feedback. We are a vegetarian vegan cafe where we offer big selection of vegan food and cakes. Almost 90 per cent of our food is vegan and 10 per cent vegetarian. As you mentioned we offer milk alternatives as well as dairy milk. I am sorry you were not asked if you wanted your chai latte with an alternative milk and I will make sure all of our staff will ask from now on. As Camber coffee we have always been vegetarian vegan and that will not change. At some point this shop was run by North shore which is another business. Thanks very much for your time to write this review.