Hi there mummadiva, Thank you for leaving us with feedback. I'm very sorry to hear our food wasn't satisfying. Our kitchen team do their best to craft lovely vegan and veggie burgers and what you received is definitely not our best work. I would love to change your mind about our burgers, shoot me an email at aleks.czudej@brewdog.com and we can discuss this further. I hope to see you back with us soon to show you how nice our burgers can be. I'd love to invite you +1 for a meal and beer on us. Sorry it took us this long to get back to you, we didn't have a happycow account until now. I've sent you a copy of this message in your personal inbox in hopes you'll see it. Hope to see you back again soon, Aleks aleks.czudej@brewdog.com Lothian Road Crew BrewDog