Thank you for enjoying our large plant-based menu with homemade vegan meats and cheese that are gluten free and soy free. We do not go through a freezing process, add soy, or sodium dioxide in order to make our mozzarella stretch. It is filled with flavor, is nutritious, and is easily digestible, without the bloated feeling of soy cheeses like Daiya. Our triple thick homemade vegan dressing that you found very tasty is also made in house and given at no extra charge. We do our best to explain the various intricacies of our menu in our effort to provide fresh unprocessed food to cater to every dietary lifestyle. All of our plant-based vegan ingredients are made in house and given in generous portions. We are sorry you had an unpleasant experience and hope you come back and try one of the many other items on our incredibly large vegan menu or one of the items recommended by the owner.