Good to hear the Pros! RE: Cons - From their website: "Offering super casual counter service: stay & sit or take it to go! Served in biodegradable and compostable paper cups/bowls with compostable utensils made from corn. Also, sauce containers made from vegetables and sugar cane. No Styrofoam." Regading bottled water: Water is a precious resource in Arizona and expensive, plus the quality of tap water is at times questionable in Williams for drinking due to new sourcing system. Alternatives like water in aluminum cans requires bauxite mining in foreign countries and boxed water has yet to become affordable.